Category: Resources for Small Businesses and Entrepreneurs

March 12, 2020

Anyone who has ever bought or sold a home knows that the real estate business doesn’t only happen during traditional weekday working hours. Nights and weekends are some of the busiest times for realtors, especially when it comes to talking directly with current and potential clients. Between showings, client meetings, family obligations, and other commitments,… Continue reading What should you look for in a real estate answering service

March 11, 2020

Anyone in accounting knows just how frustrating and tricky the tax season can be. The workload can be exhausting, not to mention the added crunch time that can turn your 40-hour work week into 60 hours or more if you’re not careful! This makes finding the right balance between completing client paperwork and absolutely essential… Continue reading Set up a business phone answering service for your accounting firm

March 09, 2020

Get ready to celebrate National Landline Telephone Day on March 10. While we’ve moved away from landlines in favor of cell phones, smart phones, VoIP, even video chats, we have to think back to the humble landline telephone. After all, it was the technology that kept us all in touch and spurred the birth of… Continue reading VoiceNation is celebrating National Landline Telephone Day

March 05, 2020

If you find yourself too busy running your business to answer every single phone call that comes in, you might want to consider a call answering service. After all, calls are customers and leads, and that’s the lifeblood of your company. By missing out on calls, you’re missing out on providing great customer service to… Continue reading Why choose a call answering service

March 02, 2020

One of the greatest (and cheapest) ways to market your business is by using social media. While it may seem like enough to have social media account and to advertise the existence of them on your website, there is so much more you can do to create real customer engagement online. Here are just a… Continue reading 5 ways to use social media to market your business 

February 27, 2020

Ah, technology. Where would we be without it? The advances that have occurred not only within in technology, but due to technology, are mind blowing. But every once in a while, people need a break from technology. Because it seems like in this ever-increasing digital world, people are having a harder and harder time pulling… Continue reading Get ready to celebrate National Day of Unplugging

February 24, 2020

The heating and cooling industry is growing quickly. HVAC technicians have been projected to experience a 14 percent increase in job availability by 2024. These increased jobs may mean increased competition for your company, so you should do what you can now to distinguish yourself from other providers. One way to do this is to… Continue reading What should an HVAC company look for in an answering service

February 20, 2020

As a real estate agent, you know how important it is to answer your calls. Your phone is always ringing, whether it’s existing clients calling with questions or inquiries about listings. But, as a real estate agent, you also know how hard it is to answer your phone all the time. You could be working on closing documents… Continue reading Why your real estate business needs live answering

February 17, 2020

We’ve all been on the phone with customer service representatives. The first expectation is that they can fulfill our requests or answer our expectations. The second expectation is more nuanced, however. Were they friendly? Or in some cases, were they empathetic? The first expectation revolves around hard skills – being able to complete tasks, essentially.… Continue reading Live answering focuses on the importance of soft skills

February 13, 2020

One of the best things you can do as a business owner is sign up for a plan with an answering service. What you get is a team of live virtual receptionists who take your calls and send you your messages. This frees you up from the phone lines and allows you to focus on… Continue reading 5 things to look for in an answering service