America’s best receptionists
Our warm and professional receptionists act as a seamless extension of your team.
Customized responses
Give us scripted responses to work from, with no limit on the data we capture for you.
Call transfer & message taking
Have us send calls through to you or take messages - whatever you prefer.
24/7 call answering
We're on hand some or all of the time, day and night, 365 days a year.
Bilingual answering
Your callers will experience exceptional service, whether they speak English or Spanish.
Everything available online
Manage your service, view calls and messages and more in your portal dashboard.
Get started with our Live Answering Service today
Fill out the contact form for a callback. You can tell us all about your business so we can understand exactly what kind of support you need. Alternatively, call us on 866-766-5050. We look forward to hearing from you!
How it works
We’re all about simplicity and fuss-free answering. Our people and systems are ready when you are.
Get started
Setup is easy and activation is instant, which means we’ll be answering your calls right away.
Personalize your account
We’ll work with you to create a custom script so your calls are answered exactly as if we’re based in your business.
We’ve got you covered
We can transfer calls, send inquiries into your CRM system, book appointments or even send messages to you by email or text (you choose).
Why our Live Answering Service is rated #1
Simplicity!
Awesome scripted call answering provision shouldn’t be complicated, which is why we offer instant activation with no contract, transparent pricing and dashboards that let you control how we answer your calls and chats.
The best people
Comprehensive training in a specially designed environment makes our receptionists the best in the business, dealing with customers quickly but also empathetically to ensure the greatest outcome on every conversation.
Unmatched technology
Our award-winning software allows our receptionists to answer your calls and chats perfectly, but the best bit is the full visibility and control our portal dashboards give you to review interactions and make changes.
Seamless account support
As a VoiceNation client, having our amazing receptionists answer your calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
Proactive account management
Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
Intuitive mobile app
Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
Powerful portal dashboard
For complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.
Real clients. Real reviews.
Trusted by thousands of businesses
FAQs
A live answering service provides real people to answer calls on behalf of other businesses. Here at VoiceNation, our real American receptionists are highly trained and fully briefed by you so they are able to act as a seamless extension of your team. We also have a team of Spanish-speaking receptionists, so your customers will experience exceptional service, whether they speak English or Spanish.
There’s so many, but here’s the key benefits a live answering service will bring to your business:
- Cost-effective: live answering services are often a much more affordable option to hiring a full-time in-house receptionist, saving on salaries, benefits, and workspace expenses.
- 24/7 availability: live answering services have the ability to operate around the clock, ensuring your business is accessible to customers at all times, including after regular business hours.
- Scalable: live answering services can easily handle fluctuating call volumes, scaling their support up or down as needed to accommodate business growth or seasonal changes.
Great question! Once you sign up with VoiceNation, you choose when we take your calls and we’ll answer just like an in-office receptionist would. Our seamless software makes it as though our operators are sitting right in your office. Then, we take a message when you’re not available or forward calls when you are.
Yes. Here at VoiceNation, all of our friendly, experienced and real receptionists are based out of our offices in America.
Our pricing plans start from as little as $65 per month, which includes lots of great features. You can find all our Live Answering Service plans here.
Your VoiceNation Receptionist is on hand to support your business 24/7; whether that’s during your busiest time of day or after hours, they’ve always got you covered.
Absolutely! With our Bilingual Answering Service, our multilingual receptionists can support both your English and Spanish speaking customers.
