We aren’t all talk. We deliver. Watch this powerful testimonial from one of our many satisfied clients to learn more about why VoiceNation is the top-rated answering service in America.
We ensure the highest call quality by providing our agents with the most extensive and comprehensive training in the industry.
Our award-winning software empowers us to shatter your expectations and makes our operators the best in the business.
We are passionate about making our company and our community a better place – starting with every call we take – right here in the United States.
Get the incredible VoiceNation experience on the go with our free mobile app.
No gimmicks here. Read verified VoiceNation client reviews through Trustpilot to understand why we’re the top-rated answering service in the country.
"On behalf of my company I would like to thank you for the services you provided us recently. We implemented a targeted advertising campaign that involved several of our franchise offices. The campaign included phone numbers that routed real estate prospects through your call routing system to our various locations. The system worked well in allowing all offices to receive their fair amount of leads and your company supplied us with all the reports to backup the calls and where they were sent. Your billing system was easy and copies were always provided as well. We plan to use your company again in the future for other marketing projects.”
-Debby Andersen, Owner/Broker, Assist 2 Sell Real Estate
“As a small and growing business owner I am faced with many obstacles. For example, Problem: How does a small business present a strong and powerful image at the same time keeping the cost low? Solution: VoiceNation. VoiceNation has given me that large, powerful and professional image which enhances growth but without the high cost. Giving me flexibility without missing a beat with fast courteous service and support when needed."
-Eric Muhammad, Royal Organization, LLC
"Absolutely perfect. I have been dreading making these changes because I thought it was going to be difficult, but you have made it easier than I thought possible and I appreciate that. Please feel free to share this with any supervisor you may have. This is gold standard customer service!"
-Matt, Prestige Landscape & Tree Care
As a business owner, you’ve got your hands full. You’re busy running your business and can’t always answer the phone. Our answering service is the solution you need so you never miss a call or lead. Your customers call your business and our operators answer using your custom script. They’ll take a message or forward the call to you. Messages are sent to you instantly.
We’ve got nothing to hide! Our pricing is simple and transparent. When you sign up for our answering service plan, you know what you’re getting. We don’t have any hidden fees or charges. Call forwarding is included. After hours call answering is included – even weekends and holidays! All our amazing features are included in your answering service plan.
We want to be your best answering service solution. We know how hard it feels to hand your phones off to someone who doesn’t know your business like you do. That’s why we created the smartest technology with custom scripting, so our operators are answering your phones just as you would. We become experts in your business using our proprietary software.
We do more than just answer your calls. Any answering service can do that! The features we provide are like none other. We answer calls after hours, including weekends and holidays. That’s right! We never close, so your business is always open. We qualify leads, we filter solicitation and robocalls, we process orders, set appointments and on-call scheduling, and we offer bilingual operators – all at no additional cost to you!
We answer incoming calls for your business – simple as that! You choose when you want us to answer your phones. We’ll take your messages and send them to you. Advanced features include our operators answering basic questions, processing orders, call forwarding and appointment setting.
We handle overflow calls, deliver your messages in real-time, and are available 24/7. When you never miss a call, you never miss a lead. You’re also providing excellent customer service by being available to your customers 100 percent of the time – day or night, weekends and holidays, too. Not only does this help with customer retention, but it helps foster word-of-mouth marketing!
Great question! Once you sign up with VoiceNation’s answering service, you choose when we take your calls. We’ll answer your calls, just like an in-office receptionist would. Our seamless software makes it feel like our operators are sitting right in your office. Then our operators take a message when you’re not available or forward you the call when you are.
Nope! Not with VoiceNation. All our answering service features are included in your plan. That means call forwarding, bilingual operators, after-hours and 24/7 call answering and much more.
Your answering service account is set up instantly, which means we start taking your call right away. Unlike other answering services, we don’t make you wait days to get your account up and running. Even our customization process takes a mere 24 hours.
We qualify leads, dispatch, we can do legal intake, our software generates reports and analytics and more! Our answering service has the smartest technology on the planet – focused solely on growing your business.
Our online dashboard allows you to make changes to your answering service plan instantly! More complex plan changes are handled by your dedicated answering service account manager.
It depends on the answering service! But VoiceNation bills by the minute and you receive your bill monthly. You can monitor your usage through our mobile app and online dashboard and make changes to your account to avoid overages.