The best answering service for your business

100% U.S.-based agents.
24/7 live answering service.
Custom call scripting.
VoiceNation continually wins awards for live answering, lead generation, business services, call center services, proprietary call center technology, and more!

Never miss a call.

Because every call could be your next customer.

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Delta
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19,517,200 Quality Connections Made . . . and Counting

Best-in-Class Answering Service Grows Your Business Faster

We aren’t all talk. We deliver. Watch this powerful testimonial from one of our many satisfied clients to learn more about why VoiceNation is the top-rated answering service in America.

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Your Business Demands More. You Deserve the Best.

Unparalleled Operator Training Icon
Unparalleled Operator Training

We ensure the highest call quality by providing our agents with the most extensive and comprehensive training in the industry.

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Unmatched Technology

Our award-winning software empowers us to shatter your expectations and makes our operators the best in the business.

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Unrivaled Company Culture

We are passionate about making our company and our community a better place – starting with every call we take – right here in the United States.

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Seamless Mobile Connectivity

Get the incredible VoiceNation experience on the go with our free mobile app.

  • Track your minutes in real time. Make calls through the app with your VoiceNation number
  • View calls and messages in one place
  • Sort, filter and tag calls
  • View, archive and delete existing messages
  • Generate valuable insight with reports and analytics
  • Compatible with all mobile devices

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VoiceNation Virtual Reception Live Answering App

Real clients. Real reviews.

No gimmicks here. Read verified VoiceNation client reviews through Trustpilot to understand why we’re the top-rated answering service in the country.

Our Clients Are Our Biggest Advocates.

"On behalf of my company I would like to thank you for the services you provided us recently. We implemented a targeted advertising campaign that involved several of our franchise offices. The campaign included phone numbers that routed real estate prospects through your call routing system to our various locations. The system worked well in allowing all offices to receive their fair amount of leads and your company supplied us with all the reports to backup the calls and where they were sent. Your billing system was easy and copies were always provided as well. We plan to use your company again in the future for other marketing projects.”

-Debby Andersen, Owner/Broker, Assist 2 Sell Real Estate

“As a small and growing business owner I am faced with many obstacles. For example, Problem: How does a small business present a strong and powerful image at the same time keeping the cost low? Solution: VoiceNation. VoiceNation has given me that large, powerful and professional image which enhances growth but without the high cost. Giving me flexibility without missing a beat with fast courteous service and support when needed."

-Eric Muhammad, Royal Organization, LLC

"Absolutely perfect. I have been dreading making these changes because I thought it was going to be difficult, but you have made it easier than I thought possible and I appreciate that. Please feel free to share this with any supervisor you may have. This is gold standard customer service!"

-Matt, Prestige Landscape & Tree Care

18M+
Quality Connections
75K
Entrepreneurs Served
17
Years in Business
0
Days Taken Off

FAQ

We answer incoming calls for your business – simple as that! You choose when you want us to answer your phones. We’ll take your messages and send them to you. Advanced features include our operators answering basic questions, processing orders, call forwarding and appointment setting. 

We handle overflow calls, deliver your messages in real-time, and are available 24/7. When you never miss a call, you never miss a lead. You’re also providing excellent customer service by being available to your customers 100 percent of the time – day or night, weekends and holidays, too. Not only does this help with customer retention, but it helps foster word-of-mouth marketing! 

Great question! Once you sign up with VoiceNation’s answering service, you choose when we take your calls. We’ll answer your calls, just like an in-office receptionist would. Our seamless software makes it feel like our operators are sitting right in your office. Then our operators take a message when you’re not available or forward you the call when you are.  

Nope! Not with VoiceNation. All our answering service features are included in your plan. That means call forwarding, bilingual operators, after-hours and 24/7 call answering and much more. 

Your answering service account is set up instantly, which means we start taking your call right away. Unlike other answering services, we don’t make you wait days to get your account up and running. Even our customization process takes a mere 24 hours.  

We qualify leads, dispatch, we can do legal intake, our software generates reports and analytics and more! Our answering service has the smartest technology on the planet – focused solely on growing your business. 

Our online dashboard allows you to make changes to your answering service plan instantly! More complex plan changes are handled by your dedicated answering service account manager.

It depends on the answering service! But VoiceNation bills by the minute and you receive your bill monthly. You can monitor your usage through our mobile app and online dashboard and make changes to your account to avoid overages.