Our live, U.S.-based agents answer incoming calls for your business. You choose when you want us to handle your calls. We’ll take your messages and send them to you. Advanced features include our operators answering basic questions, processing orders, call forwarding, appointment setting, and returning calls at your direction. We can also qualify leads, filter solicitations and robocalls, and we offer bilingual operators – all at no additional cost to you!

We handle overflow calls, deliver your messages in real-time, and are available 24/7/365. When you never miss a call, you never miss a lead. You’re also providing excellent customer service by being available to your customers 100% of the time – day or night, weekends and holidays, too. Not only does this help with customer retention, but it helps foster word-of-mouth marketing!

Great question! Once you sign up with VoiceNation, you choose when we take your calls. We’ll answer just like an in-office receptionist would. Our seamless software makes it feel like our operators are sitting right in your office. Then we take a message when you’re not available or forward you the call when you are.

Your account is set up instantly, which means we start taking your calls right away. We don’t make you wait days to get your account up and running! Even our customization process takes a mere 24 hours.

The online dashboard allows your to make changes to your plan instantly! More complex changes are handled by your dedicated account manager.

We bill by the minute and you receive your bill monthly. You can monitor your usage through our mobile app or online dashboard and make changes to your account to avoid overages. There are no hidden fees or charges. Call forwarding is included. After-hours call answering is also included, even weekends and holidays!

Nope! Not with VoiceNation! All our features are included in your plan. That means call forwarding, bilingual operators, after-hours and 24/7 call answering, and much more.