Professional Funeral Directors Answering Services
Supporting funeral homes across the US with Live Answering and Live Chat solutions.
America’s best receptionists
Our caring, real receptionists act as a seamless extension of your team.
Customized responses
Give us scripted responses to work from, with no limit on the data we capture for you.
First call intake
Mindful of the nature of your calls, we qualify inquiries with patience, empathy and accuracy.
24/7 funeral home answering service
We’ll answer every call for you, day and night, 365 days a year.
Bilingual answering
Your callers will experience exceptional service, whether they speak English or Spanish.
Business continuity
Whether it's a major disaster or a minor crisis, we'll be part of your backup plan.
Get started with our Answering Service for Directors today
Fill out the contact form for a callback. Alternatively, call us on 833-426-1002. We look forward to getting to know you!
How it works
We’re all about simplicity and fuss-free answering. Our people and systems are ready when you are.
Get started
Setup is easy and activation is instant, which means we'll be answering your calls right away.
Personalize your account
We'll work with you to create a custom script so your calls are answered as if we're based in your business.
We’ve got you covered
We can transfer calls, send inquiries into your CRM, book appointments or even send messages to you by email or text (you choose).
We integrate seamlessly with your systems
Reduce costs without compromising client experience
Trained receptionists from our specialist teams
Professional, friendly and trusted, they know exactly how to represent your funeral home
Scalable support in line with demand
Remain agile and manage costs with flexible support as and when you need it
Reduce ‘the noise’ so you can focus on clients
Keep your core team working efficiently without distraction, we’ll look after the rest
Be open around the clock
We’ll answer calls around the clock, giving you one less thing to worry about
Gain a credible reputation
Increase word of mouth recommendations with a consistent and empathetic approach
Seamless account support
As a VoiceNation client, having our amazing receptionists answer your calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
Proactive account management
Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
Intuitive mobile app
Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
Powerful portal dashboard
For complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports and update company information.
Real clients. Real reviews.
FAQs
Why VoiceNation is rated #1
Simplicity!
Awesome scripted call answering provision shouldn’t be complicated, which is why we offer instant activation with no contract, transparent pricing and dashboards that let you control how we answer your calls and chats.
The best people
Comprehensive training in a specially designed environment makes our receptionists the best in the business, dealing with customers quickly but also empathetically to ensure the greatest outcome on every conversation.
Unmatched technology
Our award-winning software allows our receptionists to answer your calls and chats perfectly, but the best bit is the full visibility and control our portal dashboards give you to review interactions and make changes.
Get started with our Funeral Directors Answering Service
