Category: Resources for Small Businesses and Entrepreneurs

March 06, 2024

Admin Assistant vs Receptionist: what’s the difference?

What is a receptionist? The job of a receptionist is to be a brand ambassador, deliver amazing first impressions on your behalf and keep customers coming back. They’re crucial to every business they operate within, as they’re the first voice or face a prospective customer, candidate or supplier hears or sees.  Receptionist vs virtual receptionist… Continue reading Admin Assistant vs Receptionist: what’s the difference?

February 12, 2024

Stok Cold Brew’s Super Bowl ad featuring Sir Anthony Hopkins gets us excited to share our own connection to Wrexham 

As a proud Atlanta business, who’s part of the Moneypenny Group, born and bred in Wrexham, North Wales, we here at VoiceNation (America’s best phone answering service) are tuned into anything flying the flag for our adopted Welsh town on an international stage. When we saw Wrexham AFC’s latest ad offering, served up at the… Continue reading Stok Cold Brew’s Super Bowl ad featuring Sir Anthony Hopkins gets us excited to share our own connection to Wrexham 

January 24, 2024

The most burnt-out states in America

Whether you’ve just stepped into your first office job after university, or you’ve been climbing the corporate ladder for some time, you’re likely already very familiar with the term burn-out. Defined as exhaustion caused by chronic workplace stress, burn-out can see sufferers experiencing a general feeling of exhaustion despite good sleep, increasing mental distance from… Continue reading The most burnt-out states in America

April 13, 2023

How to forward calls on Grasshopper

If you’re planning on setting up a Grasshopper call forwarding system with a live answer service or virtual receptionist, then you need to be sure that your new number is being forwarded correctly for your customers.  Below is everything you need to know about Grasshopper call forwarding, including how to do it and whether or… Continue reading How to forward calls on Grasshopper