Category: Resources for Small Businesses and Entrepreneurs

January 26, 2023

Welcome to VoiceNation! Want to understand more about linking your business phone to your VoiceNation number? Whether you need us to answer calls 24/7/365 or just overflow calls that you’re not able to answer, we’re here to help! Before we can start providing America’s #1 Answering Service for your company, let’s decide if you want… Continue reading How do I forward my business number to my new VoiceNation number?

January 12, 2023

A key part of running a successful business in any sector, is being there for your customers. Customer service not only answers important questions for clients in need, but it also represents your brand and will serve most of what your customers experience in the long run. Just one good experience could encourage a customer… Continue reading Importance of Customer Service

January 04, 2023

With the beginning of a new year come resolutions that are almost impossible to keep. However, with the help of apps, sticking to your goals can be easier to achieve. Whether you’re looking to be more mindful, grow your business, or get organized, there’s an app for everything. Previously, we’ve gone over the best apps… Continue reading Best Apps for Keeping Productive in 2023

December 10, 2022

No matter whether your restaurant is an established community favorite or you’re just starting out, VoiceNation has an answering service plan that’s perfect for your needs. Our operators are extensively trained and will provide your customers with the level of care and attention they deserve. We also offer 24/7 availability so that your customers can make a… Continue reading Telephone Answering Service for Restaurants Today

Despite the rise of social media messaging and live chat services, communication by phone is still popular and is likely to stay that way, especially when people need customer service. For a business, it’s crucial to have a phone answering policy and procedure in place that ensures that each employee knows the protocol when the… Continue reading Phone Answering Policy and Procedure: Tips for Businesses

December 09, 2022

When you hire the team at VoiceNation to be your virtual office receptionist, you’ll get a dedicated team of remote operators who can provide excellent service to your customers. And you’ll never miss out on a connection with a potential client: We work 24/7, including on weekends and holidays. With the level of personalization and… Continue reading Virtual Office Reception Services

December 08, 2022

At VoiceNation, our staff are highly trained to provide live answering and virtual receptionist services to businesses in a variety of fields, and our U.S.-based staff are here to answer calls day and night, even on weekends and holidays, so your callers will always be able to get the help they need. Sign up for a free trial today… Continue reading High-Quality Virtual Front Desk Receptionist

One of the best ways to improve the trajectory of your business is to invest in customer service.  However, not all customer services are the same. Bad customer service can be very harmful to your business. Not only could it affect future sales, but it could also interfere with your current client base and even… Continue reading How Can Bad Customer Service Affect Your Business?

December 07, 2022

For years, a receptionist has been an in-office staple and welcomes everybody who walks through the door and greets every phone call. Often, the receptionist is the first person customers ever talk to. Thanks to technological improvements and many businesses finding the benefit of remote work, a receptionist does not have to be in the… Continue reading Outsourced Receptionist: The Potential Benefits of Outsourcing This Traditional In-Office Position

December 05, 2022

You can find out if a virtual office answering service is right for your company by signing up for a seven-day free trial from VoiceNation. See for yourself how much smoother your business can run with a professional live answering service today! What Is a Virtual Office Answering Service? A virtual office answering service is a call… Continue reading Try Our Live Virtual Office Answering Service Today