Category: Resources for Small Businesses and Entrepreneurs

February 06, 2023

According to the Pew Research Center, 97% of American adults have a cellphone, and 85% of those have a smartphone. That means the vast majority of Americans walk around with the Internet always on and always in their pocket. Stanford University reports that 25% of all children have a smartphone by the time of their… Continue reading Smart Phone & Social Media Safety Guide

“Telecommunications” is a term used to describe the ways information is transmitted over a distance. Services such as telephone, television, radio, and Internet are all considered different parts of telecommunications, but the field of modern telecommunications is typically divided into two main categories: wired and wireless. Wired telecommunications involves the use of cables and other… Continue reading Telecommunications Technology 101: Phone, Radio, and Television

Interviewing for a job used to almost always require traveling to the company in person, but nowadays, quite a few application processes include a phone or virtual interview. A virtual interview is an interview conducted online using video conferencing software like Zoom, Skype, or Google Meet. Virtual interviews are becoming increasingly popular because they offer… Continue reading Tips for Phone and Video Interviews

Cell phones are essential for people nowadays. No matter where you go, you likely use your cell phone to keep in touch with people, pass the time, be entertained, and act as a navigator so you can always find where you need to go. The technology inside it has made it an integral part of… Continue reading Informational Guide on Cell Phone Dependency

No single invention has helped shaped modern technology as much as the telephone. Nearly all of our current communication methods can be traced back to this crucial invention. Even though we might not always use our phone for making calls, we all carry one in our pocket, purse, or backpack. Alexander Graham Bell is officially… Continue reading The Invention of the Telephone

Individuals with criminal intent frequently use phones as tools to scam people so they can steal their money and personal information. Every year, individuals and families lose thousands of their hard-earned dollars to scammers, constantly evolving and adapting their methods. While their tactics often affect older adults, anyone, regardless of age, can fall victim to… Continue reading A Guide to Phone Scams and Protecting Yourself

January 26, 2023

Welcome to VoiceNation! Want to understand more about linking your business phone to your VoiceNation number? Whether you need us to answer calls 24/7/365 or just overflow calls that you’re not able to answer, we’re here to help! Before we can start providing America’s #1 Answering Service for your company, let’s decide if you want… Continue reading How do I forward my business number to my new VoiceNation number?

January 12, 2023

A key part of running a successful business in any sector, is being there for your customers. Customer service not only answers important questions for clients in need, but it also represents your brand and will serve most of what your customers experience in the long run. Just one good experience could encourage a customer… Continue reading Importance of Customer Service

January 04, 2023

With the beginning of a new year come resolutions that are almost impossible to keep. However, with the help of apps, sticking to your goals can be easier to achieve. Whether you’re looking to be more mindful, grow your business, or get organized, there’s an app for everything. Previously, we’ve gone over the best apps… Continue reading Best Apps for Keeping Productive in 2023

December 10, 2022

No matter whether your restaurant is an established community favorite or you’re just starting out, VoiceNation has an answering service plan that’s perfect for your needs. Our operators are extensively trained and will provide your customers with the level of care and attention they deserve. We also offer 24/7 availability so that your customers can make a… Continue reading Telephone Answering Service for Restaurants Today