Category: Resources for Small Businesses and Entrepreneurs

August 24, 2022

Having a receptionist is the best way to prevent losing customers to your voicemail. Choosing a quality receptionist is crucial to ensuring success for your business. Experience is always a plus when it comes to hiring a receptionist, but soft skills are the most important when it comes to customer facing roles. Oftentimes, a receptionist… Continue reading What Soft Skills and Qualities Are Important for a Receptionist?

August 03, 2022

Virtual Receptionist Benefits: Why Virtual Receptionist Services Are Valuable Your phone rings, and it could be a huge opportunity to land a new client. Or it could be a cold caller with an irrelevant offer, and your time will be wasted. Should you answer the call or let it go to voicemail? Benefits of a… Continue reading Virtual Receptionist Benefits: Why a Virtual Receptionist Service Is Valuable

July 26, 2022

Since 1983, the internet has opened doors for billions of people to interact with the world. As an ecommerce business owner, a majority of your profession relies on your phone to source and market your product, as well as interact with your customers. Apps, the very first being released in 1997, are perfect tools to… Continue reading 5 of the Best Apps for eCommerce Business Owners

July 20, 2022

Phones have been around for a long time. They’re a pillar of our day to day lives. Have you considered how they can benefit your business? They’re the perfect pocket sized companion for most of your business needs. Phones make it easier than ever to take your office on-the-go and they even fit in the… Continue reading Taking Care of Business From Your Smartphone

July 14, 2022

As a Realtor, you’re constantly on the go to find new properties, meet with clients, and promote your current investments. Apps are the perfect tool to up your game and set you apart from your competition in this highly competitive housing market. Whether you need help with important documents or talking to your clients, there’s… Continue reading Best Apps for Realtors

July 07, 2022

VoiceNation began in a garage, with a few individuals striving to build the best telecom software and apparatus available to US consumers. Since 2002, we’ve specialized in assuring small to Medium-sized Businesses that their client calls will be handled professionally, quickly, and affordably. Forming and running a small business can be incredibly rewarding – and… Continue reading 5 Tips to Avoid Small Business Failure

June 27, 2022

Regardless of if you’re a macro or micro influencer, creating an attractive post is essential to your success. Apps help enrich a user’s digital experience, and as an influencer, they can help you create content, track important traffic, and even publish your posts at the most optimal time for your followers. If you prefer using… Continue reading 5 of Best Apps for Influencers

June 16, 2022

At first glance, call centers and answering services may look like they’re the same job since they’re both set up the same way. Some businesses are set up where a large number of people are in cubicles answering the phone, while others have gone remote and allow people to handle phone calls from the comfort… Continue reading Answering Service vs Call Center: Which is Best for My Business?

June 09, 2022

A professional answering service guarantees that a human will respond when clients and customers call your business. A voicemail is pre-recorded, inviting the caller to leave their contact information and a brief message, so you can return their call. Both of these business call answering solutions have their drawbacks and benefits. Using Voicemail The most significant… Continue reading Comparing an Answering Service vs. Voicemail

May 18, 2022

HIPAA compliance is the defining factor between a reputable healthcare practice and one patient can’t trust with their private health information. Critically, staying HIPAA compliant can be the difference between jail time or a compliant organization. Keeping your organization in compliance is of the utmost importance to running a thriving and successful healthcare practice or… Continue reading How to Outsource and Stay HIPAA Compliant