Today’s consumers are incredibly savvy, thanks to technology. Many people turn to a search engine to fix issues they may be having with a product or service. And companies have jumped on the consumer can-do attitude – while simultaneously providing instant, 24/7 customer support – by adding live chat to their websites. While the chatbot
technology
Why work-life balance is so important
There never seems to be enough time for everything you need to do. Your days at work are filled with meetings, deadlines and a towering to-do list. Work gets brought home after hours, during the weekend and the thought of a 9-to-5 job seems laughable and work-life balance feels like a myth. But it’s incredibly
Let’s celebrate National Receptionists Day!
On May 13 we celebrate the overworked and underappreciated office workers across the world. They are the gatekeepers to businesses, often the person who makes the first and lasting impression, the person that wears many different hats – the office receptionist. Tomorrow we celebrate National Receptionists Day! History of the receptionist This position has evolved
Let’s celebrate National Telephone Day!
It’s almost hard to believe that landline telephones used to be the only way of making phone calls. The mobile phone hasn’t even been around that long – as far as mainstream mobile phones go – yet they have completely taken over the way we communicate, and even now, phone calls are being replaced with
5 things to look for in an answering service
One of the best things you can do as a business owner is sign up for a plan with an answering service. What you get is a team of live virtual receptionists who take your calls and send you your messages. This frees you up from the phone lines and allows you to focus on
Get your business ready for 2020
The new year brings a new start. A fresh, can-do, positive spirit that this year will your year! So what resolutions do you have? Maybe you want to make your life a little bit easier. Or you want to find more time to enjoy life outside of work. Finally take that vacation! Maybe you want to fully lean in and
VoiceNation named Clutch Leader for 2019
September 27, 2019 Buford, GA – VoiceNation, an Atlanta-based live answering service, was named a Clutch Leader for 2019. This award showcases VoiceNation’s top-tiered call answering services based solely on consumer feedback. Clutch is a leader in connecting global service provides with corporate buyers from around the world. The ratings and reviews platform publishes the most extensive and referenced client
What is Telephone Tuesday?
Here we are celebrating Labor Day, and already there’s another holiday to prepare for tomorrow! A lesser one, but here at VoiceNation, we love all things telephone, so we are celebrating! Now what exactly is this holiday? It’s not so much a holiday as it is a trend that has been noticed over the years. An actual, measurable
