Due to the rise of technology and the many channels customers are able to reach businesses, consumers are now expecting 24/7 customer support. Whether it’s an emergency, time-zone differences or just a late-night shift worker reaching out with an inquiry, businesses simply can’t exist in a 9-to-5 model anymore. Providing that kind of support seems impossible, however. Whether you’re a small
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Let’s celebrate National Inventors Month!
April is National Inventor’s Month and it’s a great time to show appreciation for modern miracles. While not all inventions became popular items, or some were just the early pave way for a more technical, usable device, people have been creating amazing things since the dawn of time. A nod to the lesser known While
6 ways to better market your business
Marketing is a great way to get your business’s name out there. When people think of the service or product your business provides, you want your name to pop into their minds. Before you spend a ton of money on a third-party marketing company, try some of these efforts out yourself first. 1. Website Having
Has coronavirus slowed down your business?
Right now, many small business owners are worried about the economic impact of having to greatly modify or shut down operations during this recommended isolation period. Look into alternative ways to get sales There are a few things that can be done now to help keep your business afloat as you see sales decrease: Go digital.
Cut costs for your HVAC business with an answering service
If you run an HVAC business, you know some of the best benefits include working outside a traditional office, being your own boss, and enjoying the independence to make autonomous decisions. However, there are also many challenges, including the seasonal nature of work and delicate profit margins at certain times of the year. One of
Why choose a call answering service
If you find yourself too busy running your business to answer every single phone call that comes in, you might want to consider a call answering service. After all, calls are customers and leads, and that’s the lifeblood of your company. By missing out on calls, you’re missing out on providing great customer service to
5 ways to use social media to market your business
One of the greatest (and cheapest) ways to market your business is by using social media. While it may seem like enough to have social media account and to advertise the existence of them on your website, there is so much more you can do to create real customer engagement online. Here are just a
Get ready to celebrate National Day of Unplugging
Ah, technology. Where would we be without it? The advances that have occurred not only within in technology, but due to technology, are mind blowing. But every once in a while, people need a break from technology. Because it seems like in this ever-increasing digital world, people are having a harder and harder time pulling
What should an HVAC company look for in an answering service
The heating and cooling industry is growing quickly. HVAC technicians have been projected to experience a 14 percent increase in job availability by 2024. These increased jobs may mean increased competition for your company, so you should do what you can now to distinguish yourself from other providers. One way to do this is to
Why your real estate business needs live answering
As a real estate agent, you know how important it is to answer your calls. Your phone is always ringing, whether it’s existing clients calling with questions or inquiries about listings. But, as a real estate agent, you also know how hard it is to answer your phone all the time. You could be working on closing documents
