Tag: training

June 19, 2020

Today’s consumers are incredibly savvy, thanks to technology. Many people turn to a search engine to fix issues they may be having with a product or service. And companies have jumped on the consumer can-do attitude – while simultaneously providing instant, 24/7 customer support – by adding live chat to their websites. While the chatbot… Continue reading In the age of chatbot takeover, VoiceNation is the support customers can count on

December 30, 2019

The new year brings a new start. A fresh, can-do, positive spirit that this year will your year! So what resolutions do you have? Maybe you want to make your life a little bit easier. Or you want to find more time to enjoy life outside of work. Finally take that vacation! Maybe you want to fully lean in and… Continue reading Get your business ready for 2020

September 27, 2019

September 27, 2019  Buford, GA – VoiceNation, an Atlanta-based live answering service, was named a Clutch Leader for 2019. This award showcases VoiceNation’s top-tiered call answering services based solely on consumer feedback.  Clutch is a leader in connecting global service provides with corporate buyers from around the world. The ratings and reviews platform publishes the most extensive and referenced client… Continue reading VoiceNation named Clutch Leader for 2019

September 02, 2019

Here we are celebrating Labor Day, and already there’s another holiday to prepare for tomorrow! A lesser one, but here at VoiceNation, we love all things telephone, so we are celebrating! Now what exactly is this holiday? It’s not so much a holiday as it is a trend that has been noticed over the years. An actual, measurable… Continue reading What is Telephone Tuesday?