Voted best for flexible pricing

Voted #1 Answering Service

Which pricing plan is right for you?

Essential plans

Perfect for:

Businesses looking for straightforward answering support

    What you can expect:
  • America's best receptionists
  • Every lead captured
  • A better customer journey
  • Ability to get on with what you do best
20 minutes
included
Contact us
50 minutes
included
Contact us
100 minutes
included
Contact us
250 minutes
included
Contact us
Need more than 500
minutes? Talk to us.
500 minutes
included
Contact us

Personalized plans

Perfect for:

Businesses looking for a more integrated answering solution

    What you can expect:
  • America's best receptionists
  • Appointments scheduled for you
  • Total efficiency with CRM integrations
  • Payments taken on your behalf
50 minutes
included
Contact us
100 minutes
included
Contact us
250 minutes
included
Contact us
Need more than 500
minutes? Talk to us.
500 minutes
included
Contact us

We’re here to answer your questions

Want to know more about our pricing plans and how our service works? Call 866-766-5050 or complete this form and we’ll get back to you shortly.

By submitting this form, you agree to our Privacy Policy. We may contact you by email, SMS or call to follow up. You can opt out at any time.

Amazing answering service features

Use the toggle to see what’s included in each plan:

Essential plans
Personalized plans

CRM integrations​

We drop leads directly into your CRM, so everything's in one place.​

Appointment scheduling​

We schedule appointments directly into your calendar on your behalf.

Order processing​

We process your orders and take payments from your customers.​

​Custom form population

Provide us with a link to an existing form and we'll complete it when instructed.

Call dispatching

Typically used in urgent or emergency scenarios, we take the necessary information and call you at set intervals until successful.

On-call management

We setup a daily/weekly rota based on which team member is on-call that day, to define where calls are directed.

America's best receptionists

Our warm and professional receptionists act as a seamless extension of your team.

Warm call transfer

We announce the caller on transfer as standard, with the option to choose blind transfer if you prefer.

Bilingual answering

Your callers will experience exceptional service, whether they speak English or Spanish.

Customized responses

Give us scripted responses to work from, so calls are answered the way you want.

24/7 call answering

We're on hand some or all of the time, day and night, 365 days a year.

Unlimited caller information collected

There is no limit to the amount of information our receptionists can take from your callers.

Unlimited employee contacts

Add as many employees and call types to your account as you need for us to reference.

Message taking

We will send messages to you instantly by email, text or both (you choose).

Online dashboard management

Manage your service, view calls and messages, and more in your portal dashboard.

Free forwarding number

We provide a toll-free or local number for you to forward your existing business number to.

Caller recognition

Our system will instantly recognize repeat callers so we know to handle them differently.

Lead qualification

We shorten your conversion window by qualifying every lead for your team to close with confidence.

Mobile app

Ideal for working on the go, check messages, make real-time changes and so much more.

Proactive account management

Our support team are here to help you with all aspects of your service.

No lock-in contract

We only require one month's notice to terminate your service.

Real clients. Real reviews.

VoiceNation FAQs

How much does a call answering service cost

We've outlined our call handling plans above so you can decide which package is the best fit for your business. If your requirements go beyond our 500 plan, that's no problem. We can customize a solution that’s better suited for your call volume.

What is your billing policy?

You can read our full billing policy here.

What if I go over my minutes?

If you go over your set monthly minutes, there will be an additional minute charge, which varies per plan. When it comes to answering service pricing comparisons, VoiceNation exceeds expectations.

Can I use my existing phone number?

Yes. You can forward your existing number to us at any time, and we’ll start answering your calls. Or you can port your number from your existing carrier and VoiceNation can host it for you.

Why do I need a designated VoiceNation number?

You need this number for forwarding your calls to us. You can also publish this number as your business number, helping to keep your personal number private.

How long does it take to get set up?

We can start taking your calls as soon as you sign up. The rest of your account setup, such as custom scripting, takes a mere 24 hours to process.

Can you transfer calls to my cell phone or home phone?

We can transfer calls to any U.S. number. We can transfer to multiple numbers, too.

How do I check my usage?

You can see how many minutes you’ve used within the monthly bill period by checking the mobile app or online dashboard.