Live Answering and Live Chat solutions for your law firm

Proudly supporting hundreds of legal professionals across the US

Services to make your law firm grow

Live Answering

Agents to manage inbound calls 24/7 on your behalf

Live Chat

Outsource some or all of your website chats to trained agents

Tailored support for legal professionals

We work with law firms in many different ways. For some, we’re replacing their in-house reception team by answering all calls 24/7. For others, we’re an extra pair of hands available on an overflow basis to answer just the calls they can’t get to. Either way, our Live Answering & Live Chat services remain the same. We’re there to ensure you never miss a valuable lead and sound professional at all times.

Here’s what we can do:

Answer all calls or just those you’d otherwise miss when you’re on another call or unavailable

Make appointments on your behalf, qualify leads by capturing additional information from callers, dispatch emergency calls and more

Answer calls in both English and Spanish

Provide a 24/7 service so you’re covered around the clock

Manage live chat on your website if you’d like us to

Get pricing and have 7 days free

We offer a free 7-day trial so you can experience our Live Answering & Live Chat services firsthand. To get started, complete the form below or call us on 866-766-5050 for a no-obligation consultation.

Reduce costs without compromising client experience

Virtual Receptionists for you from our specialist sector teams

Professional, friendly and trusted, they know exactly how to represent your brand

Scalable support in line with demand

Remain agile and manage costs with flexible support as and when you need it

Reduce ‘the noise’ so you can focus on clients

Keep your core team working efficiently without distraction, we’ll look after the rest

Be open around the clock

Capture new inquiries in your sleep as we’re here for you 24/7

Grow faster & drive more inquiries

Gain a competitive edge by capturing more new business and providing a better service

Client spotlight

Sterne Kessler Goldstein & Fox

Business challenge

“With clients based internationally and across different states in the US calling at different times, we were finding it increasingly difficult to answer every call.”

Solution

“Our law firm now benefits from 24‑hour call support. Any calls our team can’t get to overflow seamlessly to our agent. For us, this is the ideal solution.”

Result

“Now if a client needs to get hold of us, calls are taken promptly and they always speak to a professional agent – not a machine – no matter what time of day or night.”

Legal answering service

Our legal answering service is open day and night, weekends and holidays. Now, your business is too.

Pricing made simple

No contracts. No hidden fees or charges. Our legal answering service is as simple as that.

Legal call answering mobile app

Manage your calls, leads and messages all in one place with our highly intuitive app.

Contact us about our answering service for law firms