Live Answering and Live Chat solutions for your small business
Proudly supporting hundreds of small businesses across the US
Tailored support for small business owners
We work with small businesses in many different ways. For some, we’re replacing their in-house receptionists by answering all calls 24/7. For others, we’re an extra pair of hands available on an overflow basis to answer just the calls they can’t get to. Either way, our Live Answering & Live Chat services remain the same. We’re there to ensure you never miss a valuable lead and sound professional at all times.
Here’s what we can do:Answer all calls or just those you’d otherwise miss when you’re on another call or unavailable
Make appointments on your behalf, qualify leads by capturing additional information from callers, dispatch emergency calls and more
Answer calls in both English and Spanish
Provide a 24/7 service so you’re covered around the clock
Manage live chat on your website if you’d like us to
Get pricing and have 7 days free
We offer a free 7-day trial so you can experience our Live Answering & Live Chat services firsthand. To get started, complete the form below or call us on 866-766-5050 for a no-obligation consultation.
Capture every opportunity in the most cost-effective way possible
Work remotely
Have calls and messages sent to you and your team
Stand out
Look and sound more professional overnight
Always answer
Never miss a business opportunity again
Cut costs
Deliver outstanding service without hiring more staff
Be available 24/7
Trust us to represent you perfectly whenever you need
Free up time
Focus on customers and what you do best
Client spotlight
Charleston Heating & Air
Business challenge
“Evenings can often be a busier time than during the day, so it’s important that we’ve always got provision to answer calls. We were using a call center but were frustrated with their poor customer service.”
Solution
“Now, all our calls are answered, including those out-of-hours. They’re the middleman between our customers and technicians, and ensure every call is dealt with efficiently and professionally.”
Result
“Although our company has grown quickly, we’re still a small business at heart. We take our customer service and reputation very seriously and they offer a consistency that we haven’t found with previous providers.”
Small business answering service
Our answering service is open day and night, weekends and holidays. Now, your business is too.
Pricing made simple
No contracts. No hidden fees or charges. Our answering service is as simple as that.
Call answering mobile app
Manage your calls, leads and messages all in one place with our highly intuitive app.
Contact us about our answering service for small businesses
