HIPAA-Compliant Medical Answering Services

Never miss a patient’s call when it counts.

  • Available 24/7 night, weekends, & holidays
  • 100% U.S. Based Agents
  • Custom Call Scripting

Call to start your free trial today | 877.679.3777

hipaa compliant
HIPAA-Compliant

We guarantee our live virtual receptionists are highly trained in secure medical call answering.

24/7 coverage
24/7/365

We provide 24/7/365 medical answering services that keep your office up and running day or night.

pricing made simple
Pricing made simple

With affordable pricing, we're a seamless extension of your medical practice or organization at a fraction of the cost.

medical answering service

Trusted, reliable answering services

We’re a certified, trained, and trusted HIPAA-compliant live answering service. We work daily to maintain our compliance through rigorous employee training, regular testing, and a dedicated compliance team. This ensures our professional U.S.-based operators can safely manage your on-call scheduling, perform your patient intake, are available after hours, and redirect your patients when they need you most.

Have questions? We answer those too.

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    Medical Office Answering Services for Everyone From Solo Practitioners To Hospital Groups

    As a healthcare provider, you’re on-call even when you’re not. After all, illness and injuries never rest and can strike at any moment.  Patients will rely on you to answer their medical questions over the phone. 

    How can you make sure your medical facility can handle all of its ongoing responsibilities?

    With a HIPAA-compliant medical answering service, of course!

     

    What We Offer for Medical Practitioners

    VoiceNation is an industry-leading organization that’s 100% committed to providing live phone support to medical facilities around the clock, 24/7/365. 

     

    • Experience HIPAA-Compliant live answering services for medical offices of all sizes and in all specialties. 
    • In addition to answering your incoming calls in 10 seconds or less, we’ll take messages and double-check them for accuracy. 
    • Our medical answering service includes call forwarding, ensuring your calls end up with the appropriate recipients.
    • We answer patient calls for basic, non-emergency inquiries to emergencies that require immediate action.
    • Through VoiceNation, we service your Spanish speaking clients through our bilingual receptionists
    • Your practice will have the ability to integrate the reliable and robust TigerConnect secure medical messaging software.

     

    When you partner with VoiceNation, you can feel secure that calls placed to your medical facility are being answered by skilled professionals who are caring, attentive, and expertly prepared to handle your calls exactly the way you want them to.

     

    The Competitive Advantage of a Medical Answering Service

    VoiceNation does more than “just” provide an answering service for doctors’ offices and other medical facilities. We also provide you with a wealth of actionable information such as:

     

    • Access to detailed reports that break down your incoming calls. 
    • A dashboard and mobile app at your disposal where you can make real-time updates to your messages, on-call schedule, and more. 
    • At sign up with VoiceNation, you choose your custom phone number, with toll-free numbers being an option if desired.

     

    Just like patients don’t want to wait to have their calls answered, we know you won’t want to wait to have a reliable medical telephone answering service handling your incoming calls. 

     

    Start Your Seven-Day Free Trial

    With VoiceNation, you don’t need to sign any contracts or make a long-term commitment, although we’re sure you’ll keep us around for however long you run your medical facility.

    Don’t wait any longer to give yourself the peace of mind that comes with knowing capable, HIPAA-compliant professionals are handling your calls.

    Sign up for a seven-day free trial with VoiceNation today.