The phone rings but you can’t answer it. Maybe you’re on the other line or simply too busy to pick up. No big deal, right? It’s just one phone call. But does it happen more than once a day? How many times a week? A month? Those calls add up and your lack of availability
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Communication is key during COVID-19 for real estate agents
Coronavirus has caused a shift in the economy that has many small business owners – and even large corporations – worried about the future. But one bright side is the housing economy. Mortgage rates are at a historic low and combined with spring being the time to list, houses for sale are everywhere. Managing home
Cut costs for your HVAC business with an answering service
If you run an HVAC business, you know some of the best benefits include working outside a traditional office, being your own boss, and enjoying the independence to make autonomous decisions. However, there are also many challenges, including the seasonal nature of work and delicate profit margins at certain times of the year. One of
Set up your accounting firm with business phone answering this tax season
Tax season is hard enough on accountants. With all the extra work and the time crunch, a 40-hour work week might turn into 60 – if not more – for weeks on end. The balance between filing paperwork for clients and answering phone calls gets thrown out the window, and suddenly accounting firms or solo
What should an HVAC company look for in an answering service
The heating and cooling industry is growing quickly. HVAC technicians have been projected to experience a 14 percent increase in job availability by 2024. These increased jobs may mean increased competition for your company, so you should do what you can now to distinguish yourself from other providers. One way to do this is to
Why your real estate business needs live answering
As a real estate agent, you know how important it is to answer your calls. Your phone is always ringing, whether it’s existing clients calling with questions or inquiries about listings. But, as a real estate agent, you also know how hard it is to answer your phone all the time. You could be working on closing documents
Get your business ready for 2020
The new year brings a new start. A fresh, can-do, positive spirit that this year will your year! So what resolutions do you have? Maybe you want to make your life a little bit easier. Or you want to find more time to enjoy life outside of work. Finally take that vacation! Maybe you want to fully lean in and
How to manage a small law firm
It’s one thing to carry out your personal duties as an attorney. Filing paperwork, consult and client meetings, legal intake, attending court. But to be the head of a small firm with a few other attorneys or paralegals takes more legwork to be successful. You want your firm to come across as strong, organized and
The best social media guide for your law firm
Looking to grow your client base? One of the best and cheapest ways to do so is to focus on social media. More and more people are finding businesses, including law firms, through social media. It’s important to have a strong and active presence to have direct and indirect customer engagement. You could be bringing
What does a virtual receptionist do?
Congratulations! If you’re searching the internet for information on virtual receptionists, it means your business is growing and you’re looking for help. A virtual receptionist can do so much for your business, including encouraging the growth you’re already experiencing. Let’s break it down. Answer your calls First and foremost, this is what virtual receptionists do
