Tag: live answering service

February 10, 2020

Why choose virtual receptionists? Because human interaction matters.

In a digital world, there are so many options to communicate. Text, email, chat – even phone systems have become automated. People are prompted through an automated menu long before they can hopefully talk to someone or simply leave a message. But people are getting more and more frustrated with having to jump through hoops… Continue reading Why choose virtual receptionists? Because human interaction matters.

January 09, 2020

Tap into your big data with call reports and analytics

As a business owner, you know that calls are vital! Whether it’s prospective customers calling to find out more information about your business or it’s existing customers calling – answering those calls is important to you. But did you know that there is more to your calls than just answering and returning them? There’s another aspect to the… Continue reading Tap into your big data with call reports and analytics

November 11, 2019

7 apps lawyers need to be using

What are the 7 best apps for lawyers?   Ask anyone working as an attorney and they’ll no doubt tell you just how hectic their work can be. And if you’re a lawyer yourself, then you definitely know that mismanaged workloads can quickly get on top of you. Fortunately, the advent of modern technology means… Continue reading 7 apps lawyers need to be using

October 07, 2019

What is a Virtual Receptionist?

What is a virtual receptionist?   If you’re a big enough business or part of an industry that regularly serves customers, you’re no doubt familiar with the role provided by receptionists. They’re there to handle all the incoming calls and keep your business-customer interactions running smoothly, letting you focus on the important tasks at hand.… Continue reading What is a Virtual Receptionist?