Tag: virtual receptionist

May 29, 2020

Establishing and running a small business requires a great deal of time and effort, and as a result, you may not always have time to take every phone call that comes in. Sales calls, client inquiries and the dozens of other calls that flow into your business on a daily basis all require your attention, which may make it… Continue reading How can call screening help my small business?

November 28, 2019

Happy Thanksgiving! Today is a day of friends, family and of thanks. As a business owner, you’re probably enjoying a well-deserved day off work. Good for you! But who is answering your phones while you’re enjoying the holiday? Why it’s important to always answer the phone Answering the phone is critical from two standpoints –… Continue reading Who’s answering your calls this Thanksgiving?

November 25, 2019

Branding is a key business aspect, no matter the industry. Positioning your brand as a leader in your market has a lot to do with customer perception of your company. Communicating your brand is important, whether it’s through signs, advertising, digital content or voicemail greeting. Yes, your voicemail greeting! Be consistent One of the most… Continue reading How Your Voicemail Greeting Enhances Your Brand

November 21, 2019

Whether live or automated, your phone answering service is the only representation of you that potential customers get when you’re unavailable. Consider that this experience could be a consumer’s first and last impression. While automated services may be cheaper, you may find that a live virtual receptionist is better for the progression of your small… Continue reading Expand Your Business with an Answering Service

November 07, 2019

While Small Business Saturday can be extremely hectic, it’s also very exciting. It’s amazing to see small businesses included in the holiday season shopping rush instead of just focusing on the major retailers. If you’re wondering how best to take advantage of this holiday, check out these five tips. 1. Start preparing now! The major… Continue reading Top 5 tips for Small Business Saturday

October 07, 2019

What is a virtual receptionist? Calls are incredibly important to businesses. It’s a very simple truth. It could be a potential customer calling to find out more of your business. A customer needing assistance. Someone wanting to place an order. And if you can’t consistently answer these phone calls, then you need some help —… Continue reading What is a Virtual Receptionist?

October 03, 2019

Statistic after statistic show that customer service is incredibly important. Consumers expect a great customer experience when dealing with businesses. In fact, customers will spend more with a business that they feel values them. One of the best ways to be proactive in retaining customers and bringing in new ones is to have fantastic customer… Continue reading 5 customer service tips for Business Success

September 23, 2019

We made it! We made it through summer. The soaring temperatures, the early mornings and long nights, the sun burns and beach trips. Now it is finally fall. Football, cooler temperatures, pumpkin-spice everything. It’s a little different from the original intent of the Fall Equinox, which celebrates the end of harvest and the beginning preparations… Continue reading 6 Ways to celebrate the first day of fall

September 02, 2019

Here we are celebrating Labor Day, and already there’s another holiday to prepare for tomorrow! A lesser one, but here at VoiceNation, we love all things telephone, so we are celebrating! Now what exactly is this holiday? It’s not so much a holiday as it is a trend that has been noticed over the years. An actual, measurable… Continue reading What is Telephone Tuesday?

August 15, 2019

What is a Virtual Receptionist? Hold the phone — you’ve missed yet another call. Was it a current customer clarifying your hours for an upcoming holiday? Is it a prospect curious about product customizations? A new industry contact looking to set up lunch? You’ll never know. They didn’t leave a voicemail. But you’re sure left… Continue reading What Is a Virtual Receptionist?