As a business owner, if you’re looking into live answering as a business solution, there are many things to consider. After all, you have a wealth of different services to choose from. All answering services provide the same basic function – answering your calls when you’re busy, taking messages and sending those messages to you.
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Why the power of human touch isn’t lost in the digital transformation
We are living in a world of digital transformation. Nearly everything that you need can be found online, from groceries to entertainment and more. Most, if not all, businesses are adopting digital practices as part of the transformation, simply to keep up with consumer drive for real-time transactions and solutions, fueled by technological advances. What
Top 5 benefits of using a professional answering service
In our always-connected world, consumers expect that businesses are available every hour of the day for customer service assistance. But it can be difficult to ensure you always are able to answer their questions without having some to answer the phone day and night. That’s where a professional answering service can work for you. Let’s look at the ways hiring
Your missed calls are costing you
The phone rings but you can’t answer it. Maybe you’re on the other line or simply too busy to pick up. No big deal, right? It’s just one phone call. But does it happen more than once a day? How many times a week? A month? Those calls add up and your lack of availability
Why work-life balance is so important
There never seems to be enough time for everything you need to do. Your days at work are filled with meetings, deadlines and a towering to-do list. Work gets brought home after hours, during the weekend and the thought of a 9-to-5 job seems laughable and work-life balance feels like a myth. But it’s incredibly
Take a summer vacation and still grow sales
As a small business owner, you may struggle to have any personal time at all let alone time to go on vacation. Some people feel if they leave for vacation, they will fall behind in their work and their business will suffer. However, vacation can be an important part of your health and overall productivity. Benefits of taking
Live answering solutions for service industries
Live answering for service industries If you’re in the HVAC, plumbing, landscaping or construction industry, you’re incredibly busy. Your phone is constantly ringing off the hook with requests for service, inquiries about your service, quotes and more. You’re busy staffing your business, keeping up with equipment, supplies, contracts, vendors, bills – the list goes on
Let’s celebrate National Telephone Day!
It’s almost hard to believe that landline telephones used to be the only way of making phone calls. The mobile phone hasn’t even been around that long – as far as mainstream mobile phones go – yet they have completely taken over the way we communicate, and even now, phone calls are being replaced with
A $1 million call is on the line, are you able to pick up?
You’re busy running your business. The phone rings, but you simply can’t answer. Whether you’re dealing with a customer or on the other line with another vendor. It’s just one phone call, after all. But what if that one phone call you just missed cost you $1 million? Missed calls cost you The odds of
6 ways to better market your business
Marketing is a great way to get your business’s name out there. When people think of the service or product your business provides, you want your name to pop into their minds. Before you spend a ton of money on a third-party marketing company, try some of these efforts out yourself first. 1. Website Having
