Tag: answering service

February 03, 2020

No matter the industry or the size of the business, you likely need a phone system to take the wide range of calls you get. Many industries are becoming reliant on automated answering services. But having a real person answer your phones is the personal touch that makes the right impression. Empathy for your customers Depending on… Continue reading Why having a real person answering your phone matters

January 06, 2020

Real estate agents are the lifeblood of the company. There really is no business without them, so they have to be available at all times of the day. But how can professionals, who are expected to be at open houses, showings and other required activities, also be in the office, ready to answer phone calls?… Continue reading 4 reasons why your real estate agency needs an answering service

December 23, 2019

Even if you’re new to the legal profession, you probably know just how tricky it can be to handle the day-to-day demands of your job, never mind working out how to manage a small law firm on top of this. After all, it’s one thing to carry out your personal duties as an attorney, filing… Continue reading How to manage a small law firm

December 12, 2019

Congratulations! If you’re searching the internet for information on virtual receptionists, it means your business is growing and you’re looking for help. A virtual receptionist can do so much for your business, including encouraging the growth you’re already experiencing. Let’s break it down. Answer your calls First and foremost, this is what virtual receptionists do… Continue reading What does a virtual receptionist do?

December 05, 2019

Nobody likes to be put on hold. Be it for a simple solution or a complex conversation, in most cases, being put on hold is a surefire way to annoy your customers and cause them to turn elsewhere for their consumer needs. Simply put, customers want answers or troubleshooting to their problems right away. In… Continue reading How to avoid putting customers on hold for too long

November 18, 2019

Happy National Entrepreneur’s Day! We have to hand it to all the brave individuals who have set off on their own path to pursue dreams they truly believe in! It takes courage, confidence and a lot of smarts to get a business off the ground and on the long and winding path toward profitability. We… Continue reading 5 great start up stories to celebrate National Entrepreneur’s Day

November 14, 2019

When was the last time you saw a rotary phone? In an old movie? In a museum? It’s hard to imagine it used to take so much effort to dial a phone number. But with the invention of the phone button, making calls suddenly became so easy, and it’s a technology still in place with… Continue reading Live answering celebrates National Push Button Phone Day

November 11, 2019

Ask anyone working as an attorney and they’ll no doubt tell you just how hectic their work can be. And if you’re a lawyer yourself, then you definitely know that mismanaged workloads can quickly get on top of you. Fortunately, the advent of modern technology means that it’s now easier than ever for lawyers to… Continue reading 7 apps lawyers need to be using

September 27, 2019

September 27, 2019  Buford, GA – VoiceNation, an Atlanta-based live answering service, was named a Clutch Leader for 2019. This award showcases VoiceNation’s top-tiered call answering services based solely on consumer feedback.  Clutch is a leader in connecting global service provides with corporate buyers from around the world. The ratings and reviews platform publishes the most extensive and referenced client… Continue reading VoiceNation named Clutch Leader for 2019

September 05, 2019

All business owners are seeking to satisfy the needs of their customers. But in the day-to-day hustle and bustle of running a business, it’s easy to lose focus on customer satisfaction. Why Is Customer Satisfaction Important? The importance of satisfying your customers can’t be underestimated, and consistent efforts must be made to achieve high customer… Continue reading Why customer satisfaction is important