September 27, 2019
Buford, GA – VoiceNation, an Atlanta-based live answering service, was named a Clutch Leader for 2019. This award showcases VoiceNation’s top-tiered call answering services based solely on consumer feedback.
Clutch is a leader in connecting global service provides with corporate buyers from around the world. The ratings and reviews platform publishes the most extensive and referenced client reviews in the B2B market.
“Everything we do revolves around our customers’ experience and offering the best to those clients – whether that’s through feature development, competitive pricing, training or culture,” Vice President of Operations Eric Schurke said.
“These awards don’t come easy and it proves that this combination is creating a great result and a great customer experience for our clients.”
VoiceNation was ranked highly in several different answering service categories. For financial answering services, VoiceNation was named number two; for medical answering services, number three; for IT services, number two; for legal answering services, number two; and for real estate, number two.
VoiceNation is able to serve so many different industries due to its intelligent, proprietary software, OpenAnswer, that has logic-based scripting that can be customized for any industry.
“We recognize that small businesses have their own element of customization, no matter what the industry,” Schurke said. “Our software was built with this in mind, which is why we have clients in over 50 different industries.”
VoiceNation has also been recognized as one of the top voice services in Atlanta by Clutch by proving excellence in low hold times, accuracy and call quality. VoiceNation was also recognized by Clutch as a Top Lead Generation Services company.
“We’re in business to serve our clients and we really appreciate the recognition,” Schurke said.
VoiceNation continuously strives to be a leader in the live answering industry. Not only is OpenAnswer an incredible tool that equips VoiceNation with the ability to handle small business’s call volume with the intent on capturing leads and business growth, the operators behind the calls are highly trained both in technical and soft skills.
VoiceNation is able to support its clients with award-winning software, operator training, and competitive pricing.
To learn more about VoiceNations, its features and how it helps businesses grow, visit www.voicenation.com.
September 27, 2019