Customer service is paramount to any tree service company, especially when it comes to new customers and emergency situations. Severe weather can bring about many issues, and when prospective clients call your company for help, they will want to hear a live person on the other end of the line not wind up in your voicemail. Real people for
call answering
Let’s celebrate National Receptionists Day!
On May 13 we celebrate the overworked and underappreciated office workers across the world. They are the gatekeepers to businesses, often the person who makes the first and lasting impression, the person that wears many different hats – the office receptionist. Tomorrow we celebrate National Receptionists Day! History of the receptionist This position has evolved
Why branding your business matters
Whether you provide a service or a product, it’s important that your business has a brand. This is a great way to pull ahead of your competitors and to provide a connection between your business and the customer. It’s important that you identify what message it is you want to convey to your customers –
Why choose a call answering service
If you find yourself too busy running your business to answer every single phone call that comes in, you might want to consider a call answering service. After all, calls are customers and leads, and that’s the lifeblood of your company. By missing out on calls, you’re missing out on providing great customer service to
5 qualities to look for in a virtual receptionist
Your phone is always ringing off the hook and you know it’s important to answer every call. Both from a customer service standpoint for existing customers and because every call could be your next customer. You don’t want to miss any leads! So you’ve decided you need a team of virtual receptionists. You know it’ll
Get ready for National Fun at Work Day!
National Fun at Work Day is January 31 and it’s a great way to kick back and relax a little. It’s an easy way to celebrate a small holiday and give a treat to your employees. You can bring in food, organize a game tournament – really anything fun to break the routine! Why fun
Better market your business to increase your leads and sales
Marketing and advertising are not the same thing. Advertising is great, and it helps get the word out about your business. However, advertising costs a lot of money and you’re flooded with competition. So while advertising is a great strategy for your business, there’s plenty you can do to market your business that can be
Happy holidays! But wait! Who’s answering your calls?
It’s the holiday season and that means some well-deserved time off of work! Unfortunately, the holiday season also brings injuries, winter colds and the flu. So even though you get to take time off, illness and injury do not celebrate major holidays. So who’s answering your phones? Wherever you fall under the healthcare industry –
Who’s answering your calls this Thanksgiving?
Happy Thanksgiving! Today is a day of friends, family and of thanks. As a business owner, you’re probably enjoying a well-deserved day off work. Good for you! But who is answering your phones while you’re enjoying the holiday? Why it’s important to always answer the phone Answering the phone is critical from two standpoints –
How Your Voicemail Greeting Enhances Your Brand
Branding is a key business aspect, no matter the industry. Positioning your brand as a leader in your market has a lot to do with customer perception of your company. Communicating your brand is important, whether it’s through signs, advertising, digital content or voicemail greeting. Yes, your voicemail greeting! Be consistent One of the most
