Tag: call answering

June 12, 2020

Anyone involved in the tree service or gardening business knows just how paramount good customer service is to getting repeat business, good reviews, and satisfied customers. And when it comes to new customers and emergency situations, this is even more important. Severe weather can bring about many issues, and when prospective clients call your company… Continue reading How live answering can help your tree service

May 13, 2020

On May 13 we celebrate the overworked and underappreciated office workers across the world. They are the gatekeepers to businesses, often the person who makes the first and lasting impression, the person that wears many different hats – the office receptionist. Tomorrow we celebrate National Receptionists Day!  History of the receptionist This position has evolved… Continue reading Let’s celebrate National Receptionists Day!

May 01, 2020

Whether you provide a service or a product, it’s important that your business has a brand. This is a great way to pull ahead of your competitors and to provide a connection between your business and the customer. It’s important that you identify what message it is you want to convey to your customers –… Continue reading Why branding your business matters

March 05, 2020

If you find yourself too busy running your business to answer every single phone call that comes in, you might want to consider a call answering service. After all, calls are customers and leads, and that’s the lifeblood of your company. By missing out on calls, you’re missing out on providing great customer service to… Continue reading Why choose a call answering service

January 30, 2020

If your phone is always ringing off the hook, then you probably know how tricky it can be to catch every call that comes in. However, being quick to pick up the phone is important from both a customer service standpoint, and for ensuring new leads come into your business. Fortunately, one way you can… Continue reading 5 qualities to look for in a Virtual Receptionist 

January 23, 2020

National Fun at Work Day is January 31 and it’s a great way to kick back and relax a little. It’s an easy way to celebrate a small holiday and give a treat to your employees. You can bring in food, organize a game tournament – really anything fun to break the routine! Why fun… Continue reading Get ready for National Fun at Work Day!

January 16, 2020

Marketing and advertising are not the same thing. Advertising is great, and it helps get the word out about your business. However, advertising costs a lot of money and you’re flooded with competition. So while advertising is a great strategy for your business, there’s plenty you can do to market your business that can be… Continue reading Better market your business to increase your leads and sales

December 02, 2019

It’s the holiday season and that means some well-deserved time off of work! Unfortunately, the holiday season also brings injuries, winter colds and the flu. So even though you get to take time off, illness and injury do not celebrate major holidays. So who’s answering your phones? Wherever you fall under the healthcare industry –… Continue reading Happy holidays! But wait! Who’s answering your calls?

November 28, 2019

Happy Thanksgiving! Today is a day of friends, family and of thanks. As a business owner, you’re probably enjoying a well-deserved day off work. Good for you! But who is answering your phones while you’re enjoying the holiday? Why it’s important to always answer the phone Answering the phone is critical from two standpoints –… Continue reading Who’s answering your calls this Thanksgiving?

November 25, 2019

Branding is a key business aspect, no matter the industry. Positioning your brand as a leader in your market has a lot to do with customer perception of your company. Communicating your brand is important, whether it’s through signs, advertising, digital content or voicemail greeting. Yes, your voicemail greeting! Be consistent One of the most… Continue reading How Your Voicemail Greeting Enhances Your Brand