December 10, 2022
Phone Answering Policy and Procedure: Tips for BusinessesDespite the rise of social media messaging and live chat services, communication by phone is still popular and is likely to stay that way, especially when people need customer service. For a business, it’s crucial to have a phone answering policy and procedure in place that ensures that each employee knows the protocol when the… Continue reading Phone Answering Policy and Procedure: Tips for Businesses