Category: Resources for Small Businesses and Entrepreneurs

February 06, 2023

The Evolution of Communication

The evolution of communication technology   It goes without saying that communication is key to understanding people, not just in person but over the phone and online. Thus, it should be no real surprise that communication technology is now an essential component of a functioning human civilization. Of course, over the years, the various methods… Continue reading The Evolution of Communication

Telecommunications Technology 101: Phone, Radio, and Television

What is telecoms: a brief look at telecommunication evolution   “Telecommunications”. It’s a term that’s synonymous with the phone, but one that’s used to describe the various ways information is transmitted over long distances – because it’s not just limited to use with the telephone itself. From TVs to radios and even the Internet, all… Continue reading Telecommunications Technology 101: Phone, Radio, and Television

Tips for Phone and Video Interviews

Interviewing for a job used to almost always require traveling to the company in person, but nowadays, quite a few application processes include a phone or virtual interview. A virtual interview is an interview conducted online using video conferencing software like Zoom, Skype, or Google Meet. Virtual interviews are becoming increasingly popular because they offer… Continue reading Tips for Phone and Video Interviews

The Invention of the Telephone

No single invention has helped shaped modern technology as much as the telephone. Nearly all of our current communication methods can be traced back to this crucial invention. Even though we might not always use our phone for making calls, we all carry one in our pocket, purse, or backpack. Alexander Graham Bell is officially… Continue reading The Invention of the Telephone

January 12, 2023

Importance of Customer Service

A key part of running a successful business in any sector, is being there for your customers. Customer service not only answers important questions for clients in need, but it also represents your brand and will serve most of what your customers experience in the long run. Just one good experience could encourage a customer… Continue reading Importance of Customer Service