Growing Your Business, Beyond the Call

Resources for Small Businesses and Entrepreneurs

January 9, 2020

As a business owner, you know that calls are vital! Whether it’s prospective customers calling to find out more information about your business or it’s existing customers calling – answering those calls is important to you. But did you know that there is more to your calls than just answering and returning them? There’s another aspect to the

January 6, 2020

Real estate agents are the lifeblood of the company. There really is no business without them, so they have to be available at all times of the day. But how can professionals, who are expected to be at open houses, showings and other required activities, also be in the office, ready to answer phone calls?

January 3, 2020

You’ve converted a lead into a customer, congratulations! It’s a major accomplishment bringing in a new customer, but your work isn’t over yet. You want to be able to retain the new customer, and the best way to do that is to smooth any hiccups in the customer experience. Here are three tips how: Aid

December 23, 2019

It’s one thing to carry out your personal duties as an attorney. Filing paperwork, consult and client meetings, legal intake, attending court. But to be the head of a small firm with a few other attorneys or paralegals takes more legwork to be successful. You want your firm to come across as strong, organized and

December 16, 2019

“Buddy, the Elf, what’s your favorite color?” This scene from the 2003 Christmas movie “Elf,” when Buddy answers his father’s phone at work, has inspired this holiday, which has been celebrated since 2008. If you’re not familiar with this cult classic Christmas movie, it’s about a baby who crawls into Santa’s sack when he’s delivering

December 12, 2019

Congratulations! If you’re searching the internet for information on virtual receptionists, it means your business is growing and you’re looking for help. A virtual receptionist can do so much for your business, including encouraging the growth you’re already experiencing. Let’s break it down. Answer your calls First and foremost, this is what virtual receptionists do

November 18, 2019

Happy National Entrepreneur’s Day! We have to hand it to all the brave individuals who have set off on their own path to pursue dreams they truly believe in! It takes courage, confidence and a lot of smarts to get a business off the ground and on the long and winding path toward profitability. We

November 14, 2019

When was the last time you saw a rotary phone? In an old movie? In a museum? It’s hard to imagine it used to take so much effort to dial a phone number. But with the invention of the phone button, making calls suddenly became so easy, and it’s a technology still in place with

November 11, 2019

If you’re looking to streamline your work and become more efficient, then you should consider some of the great apps that are amazing for time management. From doing legal research for upcoming cases to creating the ultimate to-do list, there are many affordable options for helping you work more effectively, and hopefully freeing up some

November 7, 2019

While Small Business Saturday can be extremely hectic, it’s also very exciting. It’s amazing to see small businesses included in the holiday season shopping rush instead of just focusing on the major retailers. If you’re wondering how best to take advantage of this holiday, check out these five tips. 1. Start preparing now! The major