Growing Your Business, Beyond the Call

Resources for Small Businesses and Entrepreneurs

November 7, 2019

While Small Business Saturday can be extremely hectic, it’s also very exciting. It’s amazing to see small businesses included in the holiday season shopping rush instead of just focusing on the major retailers. If you’re wondering how best to take advantage of this holiday, check out these five tips. 1. Start preparing now! The major

October 28, 2019

If you’re wanting to acquire more clients to grow your law firm, there are several great and inexpensive ways to do so. While there are many marketing firms you could hire, it’s an expensive solution. Try these tips and tricks first! Go for high ratings is a great source for clients looking for an attorney.

October 24, 2019

Wait, what exactly is call forwarding, you may be asking yourself. Call forwarding allows you to have one phone line’s incoming calls sent to another line. This is most useful for example when the first line is tied up and you want a caller to be directed to the other line, with the hope that

October 17, 2019

You want to grow your business, but you might be wondering how. It can be a little tricky, especially if you’re busy running your business. Sometimes it’s not always possible to think about the next steps when you’re up to your neck with day-to-day operations. But here are a few simple, practical tips to grow

October 14, 2019

Cooler temperatures, holidays approaching – winter is an exciting time! But it’s also a busy time, especially for your plumbing business. When the cold weather hits, residents become very concerned about keeping their water flowing. Whether you’re responding to burst pipes or helping homeowners protect their water lines from freezing or bursting, you’re in for

October 3, 2019

Statistic after statistic show that customer service is incredibly important. Consumers expect a great customer experience when dealing with businesses. In fact, customers will spend more with a business that they feel values them. One of the best ways to be proactive in retaining customers and bringing in new ones is to have fantastic customer

September 30, 2019

Temperatures are starting to drop, and people are going to begin switching from air conditioning to heating in their homes. Whoops – there’s a problem. When running the heat for the first time in months, your customers might be facing an array of issues that they want dealt with immediately! What does this mean for

September 26, 2019

Happy National Coffee Day! Coffee is beloved by millions in so many different forms – hot brewed, cold brewed, iced, drip, foamed and from so many sources – home, independent coffee houses, mega chains, fast food restaurants, gas stations. You can enjoy coffee in just about any way from just about anywhere. Hooray for coffee!

September 2, 2019

Here we are celebrating Labor Day, and already there’s another holiday to prepare for tomorrow! A lesser one, but here at VoiceNation, we love all things telephone, so we are celebrating! Now what exactly is this holiday? It’s not so much a holiday as it is a trend that has been noticed over the years. An actual, measurable

August 15, 2019

What is a Virtual Receptionist? Hold the phone — you’ve missed yet another call. Was it a current customer clarifying your hours for an upcoming holiday? Is it a prospect curious about product customizations? A new industry contact looking to set up lunch? You’ll never know. They didn’t leave a voicemail. But you’re sure left