Welcome to VoiceNation! Want to understand more about linking your business phone to your VoiceNation number? Whether you need us to answer calls 24/7/365 or just overflow calls that you’re not able to answer, we’re here to help! Before we can start providing America’s #1 Answering Service for your company, let’s decide if you want Unconditional Call Forwarding or Conditional Call Forwarding.
What is Unconditional Call Forwarding?
Do you want VoiceNation’s professionally trained receptionists to be your company’s sole customer support? Unconditional Call Forwarding might be the path for you. With this, all customers who call your company will be routed directly to our receptionists. We’ll be available 24/7/365 to answer all calls that come your way.
What is Conditional Call Forwarding?
You might just want assistance with answering any calls you might not be able to catch. With Conditional Call Forwarding, our expert team of receptionists can be connected with any call to your business’s phone typically after 3 rings depending on your carrier. If you’re not able to answer a call, it’ll be rolled over and connected to one of our experts so you’ll never miss out on an opportunity.