Adam Alred

VP of IT @ VoiceNation

Latest Posts

December 09, 2022

Virtual Office Reception Services

When you hire the team at VoiceNation to be your virtual office receptionist, you’ll get a dedicated team of remote operators who can provide excellent service to your customers. And you’ll never miss out on a connection with a potential client: We work 24/7, including on weekends and holidays. With the level of personalization and… Continue reading Virtual Office Reception Services

December 07, 2022

Outsourced Receptionist: The Potential Benefits of Outsourcing This Traditional In-Office Position

For years, a receptionist has been an in-office staple and welcomes everybody who walks through the door and greets every phone call. Often, the receptionist is the first person customers ever talk to. Thanks to technological improvements and many businesses finding the benefit of remote work, a receptionist does not have to be in the… Continue reading Outsourced Receptionist: The Potential Benefits of Outsourcing This Traditional In-Office Position

December 04, 2022

Can a Receptionist Work Remotely?

In recent years, many companies have found the benefit of remote work. Many businesses have found that some positions don’t have to meet in person to achieve their goals and work productively. However, this switch to remote work has left a lot of companies wondering which positions could be remote, especially regarding the front desk.… Continue reading Can a Receptionist Work Remotely?

December 03, 2022

Virtual Hotel Receptionist Services

The hospitality industry is one that never ceases. Running a hotel is an around-the-clock job from late nights to weekends to holidays. That doesn’t mean you and your staff have to do it all. You can reduce your workload without sacrificing quality with a virtual hotel receptionist service. When you sign up for a virtual receptionist from… Continue reading Virtual Hotel Receptionist Services

December 01, 2022

IT Call Answering Services

Time is a valuable commodity in the IT industry. Whether you’re troubleshooting network errors, doing server maintenance, or providing complicated technical support, the last thing you need is any unnecessary distractions. Unfortunately, a ringing phone can all too often pull you away from your important work. But signing up for an IT answering service can… Continue reading IT Call Answering Services

November 09, 2022

Live Chat Support Benefits

There are many channels available for customer support in today’s business world, but few have been embraced by businesses and consumers alike in the same way that live chat has. Its ability to directly connect a customer with a company representative right through the business’s website brings with it a long list of benefits for… Continue reading Live Chat Support Benefits