As Spring turns into Summer, your landscaping business is heating up. From apartment and business complexes to private homes, the need for your landscaping services is in full bloom, keeping you and your crews busy in the field.
But while you’re out making the world a more beautiful place, who is answering your phone calls? How many calls a day are you missing over the roar of the mowers, trimmers and blowers? Trying to juggle the phone while doing your actual work can be daunting.
If this sounds familiar, then it might be time to consider hiring a professional landscaping virtual receptionist service.
How a Virtual Receptionist Can Grow Your Landscaping Business
No Missed Business. Let’s be honest. If you were looking to hire someone to take care of your landscaping needs, you wouldn’t sit around waiting for a call back from a company, would you? No. You would be more likely to hire the company who answers the phone when you call.
Each and every call you missed can mean potential lost business for your company, from a single family home to a large office complex. Don’t miss out on the calls that could grow your profits when you’re out on the job. A virtual receptionist will answer calls for you, ensuring the caller goes with your company, not your competitors.
Spend More Time Working. How much time are you losing to stop and answer your phone while you’re out working? If you even hear the phone ringing in the first place, you need to stop what you’re doing, turn off your machine so you can hear the caller, and then spend even more time on the phone trying to get their business. Think of all the time you’re losing! When you add up the amount of time spent on the phone in combination with the amount of time lost on a job, it’s pretty significant! Get back that lost time and spend it growing your business, instead. Or take a well-deserved break. The choice is yours!
Appointment Setting. A live answering service does much more than provide the human touch that each and every caller deserves. Through the power of Calendly, VoiceNation’s virtual receptionists can set appointments for you based on your real-time availability.
Calendly is a cloud-based scheduler that is free and easy to use. Instead of callers waiting for a message to be delivered to your phone and then for you to return their call, they will hang up happy knowing that their appointment has been set with your landscaping service.
Professional Customer Service. Can you really put a number on the value of professional customer service? Our world-class operators will provide your customers with the professional engagement and customer service they deserve.
Our virtual receptionists act like the front-line for your customers, and can help de-escalate negative situations, boosting your company’s reputation. When customers have positive experiences, they will tell their friends, write reviews and provide positive feedback on social media.
Since word of mouth marketing drives an estimated 13% of sales, you can’t not afford to provide professional customer service to your callers.
Save Money. Hiring an on-site receptionist can be costly. The average pay for a receptionist starts at around $27k/year. With VoiceNation’s virtual receptionist service, you pay only a fraction of that. You will never be asked to sign a contract and – with 30 days notice – are free to cancel or suspend your landscaping live answering service at any time.
When call volume is lower during off-peak seasons, simply put your service on hold for $2.95/mo. Putting your service on hold will reserve your VoiceNation business number, save your customized scripting, allow you to have continued access to the dashboard, and eliminate the need to go through the onboarding process when you decide to resume your live answering service.
Ready to Grow Your Landscaping Business with a Virtual Receptionist?
We offer a variety of affordable plans for businesses of all sizes. Not ready to buy? Give us a try for free today!