Peyton Duplechien

June 16, 2022

At first glance, call centers and answering services may look like they’re the same job since they’re both set up the same way. Some businesses are set up where a large number of people are in cubicles answering the phone, while others have gone remote and allow people to handle phone calls from the comfort… Continue reading Answering Service vs Call Center: Which is Best for My Business?

June 09, 2022

A professional answering service guarantees that a human will respond when clients and customers call your business. A voicemail is pre-recorded, inviting the caller to leave their contact information and a brief message, so you can return their call. Both of these business call answering solutions have their drawbacks and benefits. Using Voicemail The most significant… Continue reading Comparing an Answering Service vs. Voicemail

May 18, 2022

HIPAA compliance is the defining factor between a reputable healthcare practice and one patient can’t trust with their private health information. Critically, staying HIPAA compliant can be the difference between jail time or a compliant organization. Keeping your organization in compliance is of the utmost importance to running a thriving and successful healthcare practice or… Continue reading How to Outsource and Stay HIPAA Compliant

May 12, 2022

For many busy Americans, the working day can’t start without a nice cup of coffee — it’s one of those little daily pleasures that shape our lives, whether we realize it or not. Not to mention, coffee is super affordable! In the United States, the average price of a daily cup of coffee works out… Continue reading How to Elevate Your Small Business for Less Than a Cup of Coffee

May 05, 2022

Whatever your specific position may be, if you’re in the real estate industry then you know that keeping up with average city rent prices in your area is essential to understanding the market.  The US Cities with the Highest Rent Prices As of October 2021, Zumper’s National Rent Report reveals that the U.S. cities with… Continue reading The U.S. Cities with the Highest Rent Prices

April 27, 2022

The real estate industry is HOT. With the recent trends towards being your own boss and remote working, many are eagerly signing up to earn their real estate licenses and jump on board.  If you’re in real estate, you know the importance of cultivating strong relationships. When it comes to the difference between you and… Continue reading 4 Qualities That Separate Your Realty Business from Competitors

April 21, 2022

Have you ever wanted to be in two places at once?    When it comes to being a small business owner, especially in realty, the urge to be everywhere is strong. You’re trying to show houses, market yourself, network, woo loan officers, promote your properties, and follow new leads. But you simply cannot be everywhere.… Continue reading How to Be in Two Places at Once: Real Estate

April 14, 2022

As a modern small business owner, have you been hesitant to give remote employment a try? We get it: your business is your life, and handing over the reins to someone you don’t interact with face-to-face can seem like a risk too big to take on something that matters this much. However, the world of… Continue reading How Remote Employees Benefit Your Business

April 06, 2022

As a business owner, your attention most likely is often on external problems for your business: having enough clients to meet your quarterly goals, fighting off-market competitors, and satisfying the needs of your customer base will likely be the obstacles at the top of your mind most days. What happens, then, when your company has… Continue reading How to Properly De-escalate Employee Confrontation

March 31, 2022

Since 2020, the business world has seen seismic effects on every industry.  Specifically, the mortgage industry has seen a lot of activity, from a surge in applications to record-low mortgage rates. Regardless, the most notable changes are interactions between mortgage lenders and their customers. Regular communication ensures that missed communication doesn’t result in missed leads.  As… Continue reading Be the Personal Touch Against Mortgage Lending Competitors