Peyton Duplechien

March 24, 2022

Did you know that nearly half of all US employees work for a small business? There are currently 32.5 million small businesses in the US and 61.2 million small business employees. With the dominant presence that small businesses take in our lives, we can easily forget how long these cornerstones have acted as the core… Continue reading A 100-Year History of Small Business

March 16, 2022

To outsource or not to outsource? That is the question — or at least it used to be. In the pre-pandemic world, executives in the IT industry found themselves grappling with the decision of which services they should outsource and which ones should be kept in-house.  Why was this decision so difficult? Well, IT outsourcing… Continue reading How The Pandemic Led to An Increase in IT Outsourcing

March 10, 2022

Hiring new employees is no simple task, especially in such a competitive market. It can be especially daunting trying to find the perfect fit for your business if this is your first time hiring a new employee. If you’re sweating this first step into expanding your small business, don’t worry! We’ve compiled a step-by-step guide… Continue reading How to Hire Employees for your Business

February 25, 2022

If you’re like many American adults, this tax season is the first time that you’ll be filing “as normal” since the onset of the COVID-19 pandemic. The 2020 filing season was an unusual one to say the least, not only for filers but for tax center workers who, amongst the closure of several centers during… Continue reading Why It’s Time to Grow Your Accounting Team

February 16, 2022

Have you ever felt the sting of a lost lead? If you own an e-commerce website, odds are good that you’ve experienced this often, and you’re not alone. In fact, the average visitor-to-sale conversion rate for e-commerce sites globally, as of 2019, was a mere 2.58%! This is not a one-off phenomenon, either; the global… Continue reading Why Live Chat Is Important for E-Commerce Websites

February 07, 2022

Here at VoiceNation, the best answering service for small businesses, we know how difficult running your start-up can be. From figuring out where to get started to planning to cover important elements like marketing, finance, and customer service, small business owners have a lot on their plates. Luckily, we’re here to help! We’ve curated a… Continue reading Top 10 Videos Small Business Owners Should Watch

January 30, 2022

If you run an online small business, then odds are you’ve encountered a negative review before. This can be a hard reality to face, especially for small businesses, but the truth is no matter how successful your company is, you’re going to have the occasional dissatisfied customer. It can be easy to give in to… Continue reading How to Handle Online Customer Complaints

January 26, 2022

The ‘Pick-Up Line’: How to Improve Your Love Life Whether you’re standing at the bar or swiping through your dating apps, it can often be tricky to know what to say when you see someone who truly gets your heart racing. We’ve all been there; butterflies and tongue-tied speech can leave you feeling awkward and… Continue reading The ‘Pick-Up Line’: How to Improve Your Love Life

January 18, 2022

If you’ve ever discussed your sleep habits with someone before, you’ve probably walked away from the conversation with the diagnosis of “early bird” or “night owl.” These terms get tossed around quite frequently, with “early bird” going to those who function best in the earlier hours of the day and “night owl” referring to those… Continue reading Adapting Jobs That Fit People’s Sleep Chronotype

January 11, 2022

Did you know that the landscape services industry had a market size of $105.1 billion in 2021? Landscaping has been a steadily growing market over the past 5 years, with an average increase of 5.1% each year from 2016 to 2021 and an expected growth of 5.3% in 2021. 621,733 businesses and 1.2 million employees… Continue reading Creating a Landscaping Business Plan That Minimizes Overhead Costs