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Home / Resources / Small Businesses

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Small Businesses

6 ways to better market your business

Posted on March 30, 2020 (October 20, 2021) by Peyton Duplechien

Marketing is a great way to get your business’s name out there. When people think of the service or product your business provides, you want your name to pop into their minds. Before you spend a ton of money on a third-party marketing company, try some of these efforts out yourself first. 1. Website Having

Don’t pay extra for a business answering service

Posted on March 26, 2020 (October 20, 2021) by Peyton Duplechien

If you are making the transition from using in-house callers to a business answering service, your aim is most likely to save money. The last thing you want is to be hit with all kinds of extra fees for using the service. There are certain things people should be able to expect when they use

Is a live answering service the answer for your business?

Posted on March 23, 2020 (October 20, 2021) by Peyton Duplechien

Well, the simple answer is yes. Trust us! We have been in the answering business for a long time and understand exactly where you are as a business owner. Running a business can be stressful. There are so many decisions that have and need to be made on a daily basis. Staffing your business is just

Why choose a call answering service

Posted on March 5, 2020 (October 20, 2021) by Peyton Duplechien

If you find yourself too busy running your business to answer every single phone call that comes in, you might want to consider a call answering service. After all, calls are customers and leads, and that’s the lifeblood of your company. By missing out on calls, you’re missing out on providing great customer service to

5 ways to use social media to market your business 

Posted on March 2, 2020 (October 20, 2021) by Peyton Duplechien

One of the greatest (and cheapest) ways to market your business is by using social media. While it may seem like enough to have social media account and to advertise the existence of them on your website, there is so much more you can do to create real customer engagement online. Here are just a

5 things to look for in an answering service

Posted on February 13, 2020 (October 20, 2021) by Peyton Duplechien

One of the best things you can do as a business owner is sign up for a plan with an answering service. What you get is a team of live virtual receptionists who take your calls and send you your messages. This frees you up from the phone lines and allows you to focus on

Why choose virtual receptionists? Because human interaction matters.

Posted on February 10, 2020 (October 20, 2021) by Peyton Duplechien

In a digital world, there are so many options to communicate. Text, email, chat – even phone systems have become automated. People are prompted through an automated menu long before they can hopefully talk to someone or simply leave a message. But people are getting more and more frustrated with having to jump through hoops

Why having a real person answering your phone matters

Posted on February 3, 2020 (October 20, 2021) by Peyton Duplechien

No matter the industry or the size of the business, you likely need a phone system to take the wide range of calls you get. Many industries are becoming reliant on automated answering services. But having a real person answer your phones is the personal touch that makes the right impression. Empathy for your customers Depending on

Why your construction company needs an answering service

Posted on January 27, 2020 (October 20, 2021) by Peyton Duplechien

If you’re in the construction business, or a contractor, you know how crucial it is to take your calls. Vendors, clients, subcontractors – your phone is ringing off the hook constantly. But you’re also juggling running your business and your construction site. It isn’t always possible to answer every single call. That’s why you need

Better market your business to increase your leads and sales

Posted on January 16, 2020 (October 20, 2021) by Peyton Duplechien

Marketing and advertising are not the same thing. Advertising is great, and it helps get the word out about your business. However, advertising costs a lot of money and you’re flooded with competition. So while advertising is a great strategy for your business, there’s plenty you can do to market your business that can be

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