Category: Small Businesses

March 30, 2020

Marketing is a great way to get your business’s name out there. When people think of the service or product your business provides, you want your name to pop into their minds. Before you spend a ton of money on a third-party marketing company, try some of these efforts out yourself first. 1. Website Having… Continue reading 6 ways to better market your business

March 26, 2020

If you are making the transition from using in-house callers to a business answering service, your aim is most likely to save money. The last thing you want is to be hit with all kinds of extra fees for using the service. There are certain things people should be able to expect when they use… Continue reading Don’t pay extra for a business answering service

March 23, 2020

Well, the simple answer is yes. Trust us! We have been in the answering business for a long time and understand exactly where you are as a business owner. Running a business can be stressful. There are so many decisions that have and need to be made on a daily basis. Staffing your business is just… Continue reading Is a live answering service the answer for your business?

March 05, 2020

If you find yourself too busy running your business to answer every single phone call that comes in, you might want to consider a call answering service. After all, calls are customers and leads, and that’s the lifeblood of your company. By missing out on calls, you’re missing out on providing great customer service to… Continue reading Why choose a call answering service

February 10, 2020

In a digital world, there are so many options to communicate. Text, email, chat – even phone systems have become automated. People are prompted through an automated menu long before they can hopefully talk to someone or simply leave a message. But people are getting more and more frustrated with having to jump through hoops… Continue reading Why choose virtual receptionists? Because human interaction matters.

January 27, 2020

If you’re in the construction business or a building contractor then you almost certainly know how crucial it is to pick up any call that comes your way – after all, if you don’t pick up the phone, how will you get more business? Whether it’s vendors, clients, subcontractors, or suppliers, it’s safe to say… Continue reading The benefits of a construction answering service

January 16, 2020

Marketing and advertising are not the same thing. Advertising is great, and it helps get the word out about your business. However, advertising costs a lot of money and you’re flooded with competition. So while advertising is a great strategy for your business, there’s plenty you can do to market your business that can be… Continue reading Better market your business to increase your leads and sales

January 09, 2020

As a business owner, you know that calls are vital! Whether it’s prospective customers calling to find out more information about your business or it’s existing customers calling – answering those calls is important to you. But did you know that there is more to your calls than just answering and returning them? There’s another aspect to the… Continue reading Tap into your big data with call reports and analytics

January 03, 2020

At the end of the day, no matter what sort of business you run, providing good customer service is an absolute must if you want to keep your current customer base happy and expand it in the future. However, all too often, good customer service is ignored in favor of temporary measures or support stop… Continue reading What are the 3 important qualities of customer service?

December 12, 2019

Congratulations! If you’re searching the internet for information on virtual receptionists, it means your business is growing and you’re looking for help. A virtual receptionist can do so much for your business, including encouraging the growth you’re already experiencing. Let’s break it down. Answer your calls First and foremost, this is what virtual receptionists do… Continue reading What does a virtual receptionist do?