Category: Resources for Small Businesses and Entrepreneurs

May 08, 2019

  Your patients who call your office outside of business hours are usually doing so because they are in extreme discomfort and pain or are taking care of a friend or family member who is having medical difficulties. They need professional direction and timely assistance, and there is no better way of accomplishing that than… Continue reading The Service Your Patients Deserve

  Illness rarely arrives with convenient timing, and your patients’ medical questions will not always come during business hours. Unless your medical practice is open 24/7, you might think you have little choice but to leave some patients hanging when you are closed. However, there is a way to provide exemplary service all through the… Continue reading Service Is Key for Your Doctor’s Office

It doesn’t matter how long you’ve been in the dental industry; you almost certainly know just how busy and hectic any single day can be, and that’s before you include all the calls that might be coming in from new and regular customers alike. However, unless you can afford to employ a dedicated receptionist or… Continue reading 7 benefits of having a dental office answering service

  When it comes to legal services, availability is a major key to success. If a client can’t get a hold of someone at your law firm at the most convenient time for them to talk, they’ll likely call someone else. There are several ways to solve this problem, but many attorneys are choosing to… Continue reading Why Your Law Firm Needs a 24/7 Answering Service

  If you manage a law firm, you know the choices you make about how to handle your day-to-day office management have a profound effect on both your ability to take care of your clients and the number of referrals you have coming in. Choices like which answering service to use, where to locate your offices, and… Continue reading Deciding Between a Virtual and an In-House Receptionist for Your Law Firm

Doctor’s offices can’t hire just any old medical answering service to handle their incoming calls. There are so many specific concerns that staff members must take into account – HIPAA is just one – that the level of training for telephone agents can be highly specialized. So when it comes to selecting from among all… Continue reading Don’t Hire an Answering Service Unless It Offers These 6 Services

  The benefits of hiring an answering service for your medical practice are numerous and robust. You can dramatically increase your patients’ satisfaction rates without losing money to more salaries and overhead. If you have decided you want to reap the rewards of a medical answering service, then be sure to choose one with operators who… Continue reading Why You Need a Bilingual Medical Answering Service

  The law has turned into a competitive profession over the last couple of decades as the number of legal firms booms nationally, but there has also been a corresponding boom in opportunity as more and more companies and people become better educated about when they need legal services and how to connect to them.… Continue reading How a Legal Answering Service Will Help Your Clients

As we’re sure you’re well aware, when running your own business being efficient and managing your time correctly is more important than ever. And, the one thing that is certain is that you’ll always need someone to answer the phones. For instance, almost all clients who contact a legal office will do so via telephone,… Continue reading How a professional answering service can help solo practitioners

Once you’ve decided to enlist the help of a lawyer answering service, the next step is to determine which one you want to hire. Each company has different strengths that may work well for your business, but there are certain things attorneys need to look for to offer the greatest benefit to their law firm.… Continue reading What to Look for When Hiring a Legal Answering Service