Category: Resources for Small Businesses and Entrepreneurs

August 12, 2019

Your phone rings and it’s an unidentified number. In the past, giving attention to random phone calls was something that seldom occurred, so when that call came it wasn’t a huge bother. A sudden and dramatic increase in robocalls spamming consumers with offers for credit cards, security scams and all manner of annoyances has changed… Continue reading How Robocalls Are Spamming Consumers

August 06, 2019

If you work in an industry where regular call answering is required, you’ve likely heard the term answering service thrown about, but you might not know exactly what it means or involves. And while it is a simple concept when you break it down, without a proper explanation, a poor understanding of an answering service… Continue reading What Is An Answering Service?

July 30, 2019

Lead collection is among the most challenging tasks most businesses face. Marketing efforts help spread the word about what you do and why prospective customers should consider your products or services. But actually connecting with those prospects and getting them into your sales funnel is tough. Are you among the many entrepreneurs and small business… Continue reading Leads Your Small Business Should Be Capturing

July 08, 2019

You’ve put a lot of time and money into creating a small business. From initial startup costs and in-depth business planning to marketing your products and services, it’s important that you see a positive return on investment (ROI) on your efforts.  Although partnering with a virtual receptionist service can be a powerful solution to streamline… Continue reading How a Virtual Receptionist Can Increase Marketing ROI

On your search for a professional, yet affordable – answering service for your small business? If so, then you’ve probably come across a handful of Virtual Receptionist Services with different offerings.  However, while some companies market themselves as providing a Live Answering Service, like we do at VoiceNation, many others provide what’s known as an… Continue reading Virtual receptionist vs auto attendant: Which is better?

VoiceNation is an Atlanta-based telecommunications industry leader providing 24/7 live answering and virtual receptionist services for small businesses and entrepreneurs. Our exceptional customer service has received countless awards for our low hold times, exemplary accuracy and overall call quality. We are adding one more to the list as some of the top voice services in… Continue reading Going Beyond the Call: VoiceNation Ranked Highly for Voice Services in Atlanta by Clutch!

June 13, 2019

We are proud to announce that VoiceNation has been named a 2019 Top Lead Generation Services company by Clutch. This is the fifth Clutch award that we have received this year. Over the years, our team has won awards for low hold times, accuracy and call quality. Based out of Buford, GA, we have served… Continue reading VoiceNation Named a Lead Generation Company by Clutch

July 26, 2019

All business owners are seeking to satisfy the needs of their customers. But in the day-to-day hustle and bustle of running a business, it’s easy to lose focus on customer satisfaction. Why Is Customer Satisfaction Important? The importance of satisfying your customers can’t be underestimated, and consistent efforts must be made to achieve high customer… Continue reading Why Customer Satisfaction Is Important

May 22, 2019

As a Pest Control Company owner, missing phone calls while you’re out on service calls can potentially mean lost business. Consider this. What if the person on the other end of the call you missed was representing an apartment complex. Think of the enormity of that contract that you just missed out on because you… Continue reading Grow Your Business with a Pest Control Virtual Receptionist

May 15, 2019

As Spring turns into Summer, your landscaping business is heating up. From apartment and business complexes to private homes, the need for your landscaping services is in full bloom, keeping you and your crews busy in the field. But while you’re out making the world a more beautiful place, who is answering your phone calls?… Continue reading Top 5 Reasons to Hire a Virtual Receptionist for your Landscaping Business