Category: Resources for Small Businesses and Entrepreneurs

January 09, 2020

Tap into your big data with call reports and analytics

As a business owner, you know that calls are vital! Whether it’s prospective customers calling to find out more information about your business or it’s existing customers calling – answering those calls is important to you. But did you know that there is more to your calls than just answering and returning them? There’s another aspect to the… Continue reading Tap into your big data with call reports and analytics

December 23, 2019

How to manage a small law firm

Even if you’re new to the legal profession, you probably know just how tricky it can be to handle the day-to-day demands of your job, never mind working out how to manage a small law firm on top of this. After all, it’s one thing to carry out your personal duties as an attorney, filing… Continue reading How to manage a small law firm

December 16, 2019

Answer the phone like Buddy the Elf

“Buddy, the Elf, what’s your favorite color?” This scene from the 2003 Christmas movie “Elf,” when Buddy answers his father’s phone at work, has inspired this holiday, which has been celebrated since 2008. If you’re not familiar with this cult classic Christmas movie, it’s about a baby who crawls into Santa’s sack when he’s delivering… Continue reading Answer the phone like Buddy the Elf

December 12, 2019

What does a virtual receptionist do?

Congratulations! If you’re searching the internet for information on virtual receptionists, it means your business is growing and you’re looking for help. A virtual receptionist can do so much for your business, including encouraging the growth you’re already experiencing. Let’s break it down. Answer your calls First and foremost, this is what virtual receptionists do… Continue reading What does a virtual receptionist do?