Buford, GA (Official Wire)
July 6th, 2011 — VoiceNation today announced their latest accomplishment and another first in the live answering industry with the release of their Instant Provisioning for live answering services. Their latest devemedlopment solidifies their position as the industry leader in Next Generation live answering solutions.
With this new instant provisioning offering, customers can now activate a live answering service for their business needs within seconds after placing an order online. Customers will receive a unique local or toll free phone number where VoiceNation’s live operators will be answering your calls with your company name instantly. Your messages will then be emailed to you and can be accessed online through a user friendly dashboard.
Until now, live answering companies have failed to adapt to the “Now” generation and their need for instant gratification. Requiring their customers to manually fill out pages of blank scripts and contracts, then only to wait days while the account is manually keyed into a software system before it can be activated.
“It’s never been done before. Typically an account can take up to two days to activate, but with VoiceNation’s instant provisioning, we can have customers up and live in only thirty seconds. That’s unheard of,” states Jay Reeder, President of VoiceNation.
VoiceNation developed the instant provisioning for business that needs a very basic live answering solution in place immediately. Whether it is an office emergency where the receptionist calls in sick, a disaster recovery situation where phone services are down, last minute travel, Holidays etc. this solution fills that void.
In addition to instantly provisioned message only accounts, VoiceNation offers premium live answering plans with additional features to meet the needs of all businesses. VoiceNation’s professionally trained call center live operators specialize in services such as call patching, after hours on call, simple order taking, RSVP, data entry online, Radio and TV response, disaster recovery, call screening, and after-hours support for all industries including real estate, legal and hospitality.
VoiceNation has made it no secret that they embrace open source technology to engineer their own development efforts. The company has grown to serve more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. They leverage their own proprietary technology solutions in order to deliver a quality call answering service. at the lowest cost to their customers. To learn more about VoiceNation and their services, please visit www.voicenation.com/.
For more information, contact:
Graham C. Taylor
1.866.766.5050, ext. 150