Peyton Duplechien

April 10, 2020

Tomorrow, April 10, is National Siblings Day! What better way to celebrate than picking up the phone an giving your sibling(s) a call? This holiday is intended to celebrate the family unit – much like Mother’s Day, Father’s Day and Grandparent’s Day! Let’s take a quick look at the history of National Siblings Day. This… Continue reading It’s National Siblings Day, so call the ones you love!

April 08, 2020

Due to the rise of technology and the many channels customers are able to reach businesses, consumers are now expecting 24/7 customer support. Whether it’s an emergency, time-zone differences or just a late-night shift worker reaching out with an inquiry, businesses simply can’t exist in a 9-to-5 model anymore. Providing that kind of support seems impossible, however. Whether you’re a small… Continue reading Your customers are always on. Here’s why you should be, too.

April is National Inventor’s Month and it’s a great time to show appreciation for modern miracles. While not all inventions became popular items, or some were just the early pave way for a more technical, usable device, people have been creating amazing things since the dawn of time.  A nod to the lesser known  While… Continue reading Let’s celebrate National Inventors Month!

While coronavirus (COVID-19) has created an environment of uncertainty for business and residents across the United States, one thing is clear – the workforce capable of working from home will probably be doing it for a while.   At first, this may seem like a great situation, but after time, the appeal starts to wear off and working… Continue reading 5 tips for working from home during COVID-19

March 30, 2020

Marketing is a great way to get your business’s name out there. When people think of the service or product your business provides, you want your name to pop into their minds. Before you spend a ton of money on a third-party marketing company, try some of these efforts out yourself first. 1. Website Having… Continue reading 6 ways to better market your business

March 26, 2020

If you are making the transition from using in-house callers to a business answering service, your aim is most likely to save money. The last thing you want is to be hit with all kinds of extra fees for using the service. There are certain things people should be able to expect when they use… Continue reading Don’t pay extra for a business answering service

Coronavirus has caused a shift in the economy that has many small business owners – and even large corporations – worried about the future. But one bright side is the housing economy. Mortgage rates are at a historic low and combined with spring being the time to list, houses for sale are everywhere.  Managing home… Continue reading Communication is key during COVID-19 for real estate agents 

March 23, 2020

Well, the simple answer is yes. Trust us! We have been in the answering business for a long time and understand exactly where you are as a business owner. Running a business can be stressful. There are so many decisions that have and need to be made on a daily basis. Staffing your business is just… Continue reading Is a live answering service the answer for your business?

Coronavirus (COVID-19) may have law firms scrambling trying to move legal teams to working from home, attend court remotely and teleconference as needed. Whatever the case may be, law firm phones lines are busy. Whether you’re talking to clients, keeping up with your team or conferencing with other attorneys, it’s difficult to juggle the call volume.  … Continue reading Lawyers, don’t send business to your competitors

March 19, 2020

It’s the first day of spring! While winter weather may still be lingering, you can at least look forward to the fact that spring is officially here and hopefully the weather will catch on soon! No more dark, grey skies and lifeless trees. Look forward to green grass, blossoming flowers, new life! And hopefully not… Continue reading Happy First Day of Spring!