Telephone Answering Service for Restaurants Today

Adam Alred • 10 Dec 2022 • 2 min read

No matter whether your restaurant is an established community favorite or you’re just starting out, VoiceNation has an answering service plan that’s perfect for your needs. Our operators are extensively trained and will provide your customers with the level of care and attention they deserve. We also offer 24/7 availability so that your customers can make a reservation anytime, including busy holidays and times when you’re not open. Sign up today and enjoy a seven-day free trial so you can experience firsthand why VoiceNation has been rated the best live answering service for small businesses.

Why Do You Need a Telephone Answering Service for Restaurants?

Running a restaurant is a hectic and time-consuming endeavor. There’s food to be made, guests to be seated, and dozens of other tasks that require your attention. With so much going on, finding time to answer a never-ending stream of phone calls can be a challenge.

A telephone answering service for restaurants provides a professional and efficient way to handle this problem. From making reservations to answering customer questions, a telephone answering service can help free up your staff’s time so they can focus on the customers already seated in your restaurant.

Improved Customer Service

When you’re answering the phone in a restaurant, it’s important to be calm and polite, but when your staff is busy seating and serving tables and they have to stop to pick up the phone, they’re more likely to sound rushed, giving the caller a negative impression. Working with a telephone answering service for restaurants means that your calls will always be answered by a professional who’s devoted to providing the best service possible to each caller. It also means that your in-house staff can focus on giving diners a good experience.

Availability for Customers

Many restaurants don’t operate during traditional business hours, and this can make it hard for customers to contact you. When you use an answering service, a dedicated team of operators can be there to answer your calls around the clock, even when your restaurant is closed.


The costs of keeping your restaurant running can add up quickly, and adding more staff to answer the phone isn’t always practical. Using a telephone answering service for restaurants can be a cost-effective way of providing high-quality customer service without the need to hire and train additional staff.

By Adam Alred

VP of IT @ VoiceNation