Category: Small Businesses

November 14, 2019

When was the last time you saw a rotary phone? In an old movie? In a museum? It’s hard to imagine it used to take so much effort to dial a phone number. But with the invention of the phone button, making calls suddenly became so easy, and it’s a technology still in place with… Continue reading Live answering celebrates National Push Button Phone Day

November 07, 2019

While Small Business Saturday can be extremely hectic, it’s also very exciting. It’s amazing to see small businesses included in the holiday season shopping rush instead of just focusing on the major retailers. If you’re wondering how best to take advantage of this holiday, check out these five tips. 1. Start preparing now! The major… Continue reading Top 5 tips for Small Business Saturday

October 24, 2019

If you’ve ever had to ring a company or business to ask about their services or get in touch with their support team, then you probably know just how frustrating it is to be met with either a voicemail or an automated call attendant instead of another person on the other end. So, why put… Continue reading What is call forwarding and how can it help your business?

October 17, 2019

You want to grow your business, but you might be wondering how. It can be a little tricky, especially if you’re busy running your business. Sometimes it’s not always possible to think about the next steps when you’re up to your neck with day-to-day operations. But here are a few simple, practical tips to grow… Continue reading 7 ways to grow your business

October 03, 2019

Statistics show that customer service is incredibly important for businesses. Consumers expect a great customer experience when dealing with businesses, and they are more likely to spend larger amounts of money with a business that they feel values them. One of the best ways to be proactive in retaining customers and bringing in new ones… Continue reading What Are The Ten Tips of Customer Care for Business Success?

September 02, 2019

If you work in the telecommunications industry, you’re likely familiar with the infamous day of the year that’s known as Telephone Tuesday. But while many don’t exactly look forward to this day, there are ways you can turn such a hectic occasion into a boon for your business. Interested? Great! Keep reading to learn more… Continue reading What is Telephone Tuesday?

September 09, 2019

No matter what sort of business you run, if you have to answer customer calls regularly, you likely already know the impact missed calls can have on your business. But do you really know what the true impact of not picking up every phone call actually is? Naturally, a missed call here or there is… Continue reading The true cost of missed business calls

August 26, 2019

The 2019 hurricane season has already begun. Are you ready? Hurricanes can be devastating and unpredictable. Whether you’re in the eye of the storm, being impacted by strong winds and rain from the outer bands, or impacted by a stalled inland tropical storm, hurricanes wreak havoc. There’s still time to prepare using the following tips.… Continue reading How to prepare for hurricane season

July 30, 2019

At the end of the day, whether you’re just starting out or have been running your small business for a while, you no doubt know just how important small business lead generation is for growth. But you also probably know that lead generation for small business owners is also rather tricky. From finding new customers… Continue reading Tips for effective small business lead generation

July 08, 2019

You’ve put a lot of time and money into creating a small business. From initial startup costs and in-depth business planning to marketing your products and services, it’s important that you see a positive return on investment (ROI) on your efforts.  Although partnering with a virtual receptionist service can be a powerful solution to streamline… Continue reading How a Virtual Receptionist Can Increase Marketing ROI