Category: Service Industries

October 24, 2019

Wait, what exactly is call forwarding, you may be asking yourself. Call forwarding allows you to have one phone line’s incoming calls sent to another line. This is most useful for example when the first line is tied up and you want a caller to be directed to the other line, with the hope that… Continue reading How call forwarding can help your business

October 14, 2019

Cooler temperatures, holidays approaching – winter is an exciting time! But it’s also a busy time, especially for your plumbing business. When the cold weather hits, residents become very concerned about keeping their water flowing. Whether you’re responding to burst pipes or helping homeowners protect their water lines from freezing or bursting, you’re in for… Continue reading Prepare your plumbing business for winter

September 30, 2019

Temperatures are starting to drop, and people are going to begin switching from air conditioning to heating in their homes. Whoops – there’s a problem. When running the heat for the first time in months, your customers might be facing an array of issues that they want dealt with immediately! What does this mean for… Continue reading Prepare your HVAC business for winter

September 19, 2019

Are you wondering how to deal with angry customers on the phone? At some point, most people will have a purchasing experience they’re unhappy with, whether it’s due to an error on the company’s part or dissatisfaction with the quality of the product or service. This typically results in the consumer having to call customer… Continue reading How to Effectively Handle Angry Customers on the Phone

August 26, 2019

The 2019 hurricane season has already begun. Are you ready? Hurricanes can be devastating and unpredictable. Whether you’re in the eye of the storm, being impacted by strong winds and rain from the outer bands, or impacted by a stalled inland tropical storm, hurricanes wreak havoc. There’s still time to prepare using the following tips.… Continue reading How to prepare for hurricane season

May 22, 2019

As a Pest Control Company owner, missing phone calls while you’re out on service calls can potentially mean lost business. Consider this. What if the person on the other end of the call you missed was representing an apartment complex. Think of the enormity of that contract that you just missed out on because you… Continue reading Grow Your Business with a Pest Control Virtual Receptionist

May 15, 2019

As Spring turns into Summer, your landscaping business is heating up. From apartment and business complexes to private homes, the need for your landscaping services is in full bloom, keeping you and your crews busy in the field. But while you’re out making the world a more beautiful place, who is answering your phone calls?… Continue reading Top 5 Reasons to Hire a Virtual Receptionist for your Landscaping Business

May 10, 2019

Dirty Filter One of the most common HVAC issues that will cause a system to fail, or work less efficiently, is a dirty air filter. The reason that dirty filters cause such issues for HVAC systems is simple – imagine trying to force air through thick, caked on layers of dust versus a clean filter.… Continue reading What’s Wrong With My Unit? 5 Common Spring HVAC Issues