Category: Resources for Small Businesses and Entrepreneurs

July 08, 2019

On your search for a professional, yet affordable – answering service for your small business? If so, then you’ve probably come across a handful of Virtual Receptionist Services with different offerings.  However, while some companies market themselves as providing a Live Answering Service, like we do at VoiceNation, many others provide what’s known as an… Continue reading Virtual receptionist vs auto attendant: Which is better?

VoiceNation is an Atlanta-based telecommunications industry leader providing 24/7 live answering and virtual receptionist services for small businesses and entrepreneurs. Our exceptional customer service has received countless awards for our low hold times, exemplary accuracy and overall call quality. We are adding one more to the list as some of the top voice services in… Continue reading Going Beyond the Call: VoiceNation Ranked Highly for Voice Services in Atlanta by Clutch!

June 13, 2019

We are proud to announce that VoiceNation has been named a 2019 Top Lead Generation Services company by Clutch. This is the fifth Clutch award that we have received this year. Over the years, our team has won awards for low hold times, accuracy and call quality. Based out of Buford, GA, we have served… Continue reading VoiceNation Named a Lead Generation Company by Clutch

July 26, 2019

All business owners are seeking to satisfy the needs of their customers. But in the day-to-day hustle and bustle of running a business, it’s easy to lose focus on customer satisfaction. Why Is Customer Satisfaction Important? The importance of satisfying your customers can’t be underestimated, and consistent efforts must be made to achieve high customer… Continue reading Why Customer Satisfaction Is Important

May 22, 2019

Even if you’ve only been in the pest control business for a short time, you probably already know just how hectic and busy business can get at all times of the year. After all, the war against pests is ever ongoing. However, as a business owner, you probably also know just how frustrating it can… Continue reading Grow your business with a pest control virtual receptionist

May 15, 2019

It doesn’t matter what time of the year you’re working, anyone in the landscaping game knows just how hectic business can get – especially in spring and summer. From apartment and business complexes to private homes, the need for landscaping services is never-ending. However, while you and your team are out there making the world… Continue reading 5 reasons to hire a landscaping virtual receptionist

May 10, 2019

Dirty Filter One of the most common HVAC issues that will cause a system to fail, or work less efficiently, is a dirty air filter. The reason that dirty filters cause such issues for HVAC systems is simple – imagine trying to force air through thick, caked on layers of dust versus a clean filter.… Continue reading What’s Wrong With My Unit? 5 Common Spring HVAC Issues

May 08, 2019

Medical offices are bustling places, with patients coming and going, staff members hurrying to assist clients and, ideally, a waiting room full of people seeking care. Efficiency is the key to smooth operation for a medical practice, and not a moment of time or labor should be wasted. One of the best ways to keep up… Continue reading Finding an Answering Service That Keeps Up With Your Medical Practice

Anyone working in the medical industry knows that time is an incredibly precious resource. One that always seems to disappear as soon as you have it. And as much as it would be nice for your patients if you could be available 24/7, this simply isn’t possible. However, by supplementing your practice’s staff with a… Continue reading Five ways an answering service can help with patient care

If you are building your own law firm, you already know how competitive the legal marketplace can be. That’s something you no doubt learned as you were choosing the practice areas where you plan to focus most of your firm’s energy and researched the community where you are setting up practice. You have probably also… Continue reading How a Legal Answering Service Boosts Your Firm’s Image