February 16, 2022
Why live chat for e-commerce is so importantIf you’ve ever worked in an e-commerce environment, you probably know the sting that comes with losing a potential lead. And you’re not alone. In fact, the average visitor-to-sale conversion rate for e-commerce sites globally, as of 2019, was a mere 2.58%! This is not a one-off phenomenon, either – the global conversion rate averages… Continue reading Why live chat for e-commerce is so important