Category: Resources for Small Businesses and Entrepreneurs

September 28, 2022

What is a virtual office?

When you think of an office setup, your mind is almost certainly drawn to either the classic cubicle arrangement of old or the open plan layout that is so common to many modern collaborative workspaces today. Unfortunately, one thing that hasn’t changed over time is the price of office spaces. Simply put, they’re expensive, and… Continue reading What is a virtual office?

August 31, 2022

Phone Answering Tips

When it comes to interacting with your customers, both new and returning, most of your work is done over the phone. Whether it’s texting or calling, it’s important to pay attention to what you say to your customer, as well as how you say it. Phone calls are usually where first impressions of your business… Continue reading Phone Answering Tips

August 24, 2022

What Soft Skills and Qualities Are Important for a Receptionist?

As any busy business knows, having a good receptionist can be an absolute lifesaver. From capturing every call that comes your business’s way to ensuring bookings and appointments are monitored correctly, the many essential skills of a receptionist are highly sought after. Of course, this means that you need to be careful when hiring someone… Continue reading What Soft Skills and Qualities Are Important for a Receptionist?