Buford, GA (Official Wire)
January 16th, 2012 — VoiceNation, the industry leader in telecommunications, has released a new feature for virtual PBX customers that will optimize dashboard user functionality. Virtual PBX users can now conveniently perform mass edits to PBX extensions, saving a tremendous amount of time and effort.
The new mass editor feature is highly beneficial for customers needing to manage numerous extensions simultaneously. Before, users had to manually edit each extension one by one in order to make changes to PBX settings, such as time zone, hold music, passwords, switching between applications, and changing an email address for message notification. Now, with VoiceNation’s in-house developed technology, customers have the option to select all extensions with one click of the mouse or select specific extensions to edit individually.
VoiceNation announced their new user-friendly dashboard was available just a few months ago, and has received an overwhelming amount of positive feedback. “The mass editor for PBX extensions has been a highly requested feature and we are thrilled to provide this convenient, time saving function to our customers,” states Jay Reeder, President of VoiceNation. “We will continue to develop the technology required to meet the needs of our customers.”
About VoiceNation:
VoiceNation, America’s leader in virtual PBX and voicemail, was founded in 2002 by President Jay Reeder and opened their Next Generation call centers in 2009. The company has grown to serve more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. They leverage the very latest in proprietary technology solutions in order to deliver quality call answering services at the lowest cost to their customers. To learn more about VoiceNation and their services, please visit http://www.voicenation.com/.
For more information, contact:
Ashley Pardue
Media Relations
1.866.766.5050, ext. 107
###