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Growing Your Business, Beyond the Call


Insights from our Industry Leaders

February 20, 2020

As a real estate agent, you know how important it is to answer your calls. Your phone is always ringing, whether it’s existing clients calling with questions or inquiries about listings. But, as a real estate agent, you also know how hard it is to answer your phone all the time. You could be working on closing documents

January 23, 2020

National Fun at Work Day is January 31 and it’s a great way to kick back and relax a little. It’s an easy way to celebrate a small holiday and give a treat to your employees. You can bring in food, organize a game tournament – really anything fun to break the routine! Why fun

January 13, 2020

Happy National Clean Your Desk Day! A tidy, well-organized desk space is such a great way to boost your own organization and productivity. Who knew that a cluttered desk could truly impact the way you work? Well take a look at these statistics: 40 hours, or one full work week, is the time an average

December 30, 2019

The new year brings a new start. A fresh, can-do, positive spirit that this year will your year! So what resolutions do you have? Maybe you want to make your life a little bit easier. Or you want to find more time to enjoy life outside of work. Finally take that vacation! Maybe you want to fully lean in and

December 26, 2019

Got the post-holiday blues? Sad that celebrations are over? Don’t worry! You can get excited about another holiday coming up very soon – National Call a Friend Day on Dec. 28! The meaning of the holiday People are so incredibly busy these days. Between work and other responsibilities outside of the office, there’s very little

December 19, 2019

Looking to grow your client base? One of the best and cheapest ways to do so is to focus on social media. More and more people are finding businesses, including law firms, through social media. It’s important to have a strong and active presence to have direct and indirect customer engagement. You could be bringing

December 9, 2019

Your law firm is closed as you’re enjoying the holidays with family and friends. But unfortunately, legal aid is still needed during the holiday season. Is it important to you that you’re available to your clients even when your office is closed? Who’s trying to reach you during the holidays? Existing clients. Sometimes the need

December 5, 2019

Nobody likes to be put on hold. Customers want answers, service or troubleshooting right away. In fact, by the time they’ve called, they’re probably already impatient from the inconvenience of having to call. Having to sit on hold for 30 seconds or more is going to increase that impatience. Fortunately, there is a way to

December 2, 2019

It’s the holiday season and that means some well-deserved time off of work! Unfortunately, the holiday season also brings injuries, winter colds and the flu. So even though you get to take time off, illness and injury do not celebrate major holidays. So who’s answering your phones? Wherever you fall under the healthcare industry –

November 28, 2019

Happy Thanksgiving! Today is a day of friends, family and of thanks. As a business owner, you’re probably enjoying a well-deserved day off work. Good for you! But who is answering your phones while you’re enjoying the holiday? Why it’s important to always answer the phone Answering the phone is critical from two standpoints –