Growing Your Business, Beyond the Call

Resources for Small Businesses and Entrepreneurs

VoiceNation is proud to be a resource for small businesses and entrepreneurs. Gain valuable insights and knowledge to help you boost productivity, increase profits and grow your business.

January 16, 2020

Marketing and advertising are not the same thing. Advertising is great, and it helps get the word out about your business. However, advertising costs a lot of money and you’re flooded with competition. So while advertising is a great strategy for your business, there’s plenty you can do to market your business that can be

January 13, 2020

Happy National Clean Your Desk Day! A tidy, well-organized desk space is such a great way to boost your own organization and productivity. Who knew that a cluttered desk could truly impact the way you work? Well take a look at these statistics: 40 hours, or one full work week, is the time an average

January 9, 2020

As a business owner, you know that calls are vital! Whether it’s prospective customers calling to find out more information about your business or it’s existing customers calling – answering those calls is important to you. But did you know that there is more to your calls than just answering and returning them? There’s another aspect to the

January 6, 2020

Real estate agents are the lifeblood of the company. There really is no business without them, so they have to be available at all times of the day. But how can professionals, who are expected to be at open houses, showings and other required activities, also be in the office, ready to answer phone calls?

January 3, 2020

You’ve converted a lead into a customer, congratulations! It’s a major accomplishment bringing in a new customer, but your work isn’t over yet. You want to be able to retain the new customer, and the best way to do that is to smooth any hiccups in the customer experience. Here are three tips how: Aid

December 30, 2019

The new year brings a new start. A fresh, can-do, positive spirit that this year will your year! So what resolutions do you have? Maybe you want to make your life a little bit easier. Or you want to find more time to enjoy life outside of work. Finally take that vacation! Maybe you want to fully lean in and

December 26, 2019

Got the post-holiday blues? Sad that celebrations are over? Don’t worry! You can get excited about another holiday coming up very soon – National Call a Friend Day on Dec. 28! The meaning of the holiday People are so incredibly busy these days. Between work and other responsibilities outside of the office, there’s very little

December 23, 2019

It’s one thing to carry out your personal duties as an attorney. Filing paperwork, consult and client meetings, legal intake, attending court. But to be the head of a small firm with a few other attorneys or paralegals takes more legwork to be successful. You want your firm to come across as strong, organized and

December 19, 2019

Looking to grow your client base? One of the best and cheapest ways to do so is to focus on social media. More and more people are finding businesses, including law firms, through social media. It’s important to have a strong and active presence to have direct and indirect customer engagement. You could be bringing

December 16, 2019

“Buddy, the Elf, what’s your favorite color?” This scene from the 2003 Christmas movie “Elf,” when Buddy answers his father’s phone at work, has inspired this holiday, which has been celebrated since 2008. If you’re not familiar with this cult classic Christmas movie, it’s about a baby who crawls into Santa’s sack when he’s delivering