Resources for Small Businesses and Entrepreneurs

You’ve put a lot of time and money into creating a small business. From initial startup costs and in-depth business planning to marketing your products and services, it’s important that you see a positive return on investment (ROI) on your efforts.  Although partnering with a virtual receptionist service can be a powerful solution to streamline

On your search for a professional – yet affordable – answering service for your small business, you’ve probably come across a handful of virtual receptionist services with different offerings. Some companies market themselves as “live answering services”, like us. Other answering services offer “auto attendant” services. So what’s the difference? Live Answering vs. Auto Attendant

VoiceNation is an Atlanta-based telecommunications industry leader providing 24/7 live answering and virtual receptionist services for small businesses and entrepreneurs. Our exceptional customer service has received countless awards for our low hold times, exemplary accuracy and overall call quality. We are adding one more to the list as some of the top voice services in

We are excited to announce that VoiceNation has been awarded the ATSI Award of Excellence for the third year in a row! “Winning the award and being recognized by our industry peers is a huge honor considering the legacy of ATSI,” said Eric Schurke, Vice President of Operations. “The standards of excellence in this organization

We are proud to announce that VoiceNation has been named a 2019 Top Lead Generation Services company by Clutch. This is the fifth Clutch award that we have received this year. Over the years, our team has won awards for low hold times, accuracy and call quality. Based out of Buford, GA, we have served

As a Pest Control Company owner, missing phone calls while you’re out on service calls can potentially mean lost business. Consider this. What if the person on the other end of the call you missed was representing an apartment complex. Think of the enormity of that contract that you just missed out on because you

As Spring turns into Summer, your landscaping business is heating up. From apartment and business complexes to private homes, the need for your landscaping services is in full bloom, keeping you and your crews busy in the field. But while you’re out making the world a more beautiful place, who is answering your phone calls?

What’s Wrong With My Unit? 5 Common Spring HVAC Issues Dirty Filter One of the most common HVAC issues that will cause a system to fail, or work less efficiently, is a dirty air filter. The reason that dirty filters cause such issues for HVAC systems is simple – imagine trying to force air

Medical offices are bustling places, with patients coming and going, staff members hurrying to assist clients and, ideally, a waiting room full of people seeking care. Efficiency is the key to smooth operation for a medical practice, and not a moment of time or labor should be wasted. One of the best ways to keep up

As a medical professional, time is your most precious resource. Of course, there never seems to be enough of it. As much as your patients might wish you were available 24/7, you do need to sleep and eat sometimes. Supplementing your practice’s staff with a professional medical answering service can help you provide the care your