The Landscape Gardener’s Guide to an Answering Service

Kate Onissiphorou • 04 Nov 2024 • 3 min read

What is a gardener’s answering service?

Answering services for gardeners allow landscapers to focus on carrying out essential jobs and completing projects. Professional answering services handle calls for gardeners, enabling them to work efficiently and provide top-class customer service and support. Landscapers are often on the move or involved in intensive tasks, which can make fielding calls and communicating with prospective clients difficult. Using an answering service like VoiceNation ensures that gardeners don’t miss calls or lose out on jobs.

Why do landscape gardeners need an answering service?

Gardening is labor-intensive and it often involves traveling to different places. If you’re out and about, or you’re working long hours on a project, it’s hard to keep up with customer enquiries. Stopping to answer the phone can set you back and increase the risk of delays and disruptions. 

A live answering service takes care of customer communications and calls for you, leaving you with much more time to focus on core tasks. You can work efficiently without worrying about missing calls, losing business or failing to provide good standards of customer service. Answering services are also beneficial for customers looking for a gardener, as they provide access to professional trained receptionists who can offer support 24-hours a day.

Do landscapers need a 24/7 phone answering service?

Landscapers can benefit from using a 24/7 answering service because customers may want help, information or advice at any time. If you’re confined to standard working hours, there’s a risk of losing customers to competitors and failing to satisfy the needs of existing clients. 

Round-the-clock answering services ensure unrestricted access to customer service and support for prospective and repeat clients. Answering calls 24-hours a day also enables landscapers to grow their businesses. The more calls you answer, the higher the chances of securing new jobs and gardening projects.

Do I need a bilingual answering service for my gardening business?

More than 67 million people in the US speak alternative languages to English at home. The latest census data shows how important it is for businesses and entrepreneurs to connect with audiences and ensure they cater to the needs of prospective customers. Using a bilingual answering service offers benefits for gardeners and their customers. Gardeners can expand their client bases and provide better customer service and support for their clients while customers can access trained receptionists who have the required language skills to communicate seamlessly.

5 reasons landscape gardeners need an answering service

There are several benefits of answering services for landscapers and gardeners, here are the top 5:

1. Work efficiently

Answering the phone while you’re trying to work on a project can be disruptive and it may contribute to delays. Using an answering service is a brilliant way to maximize efficiency. You can focus on the task in hand without worrying about missing out on new business.

2. Answer calls 24/7 

One of the main advantages of professional answering services for gardeners is the ability to take calls 24/7. Using an answering service means that you eliminate the risk of missing calls outside of regular working hours. You can create more leads and improve conversion rates to boost your earnings.

3. Improve customer service

Customer service is a key factor in an industry like gardening where word of mouth is instrumental. Poor customer service can result in negative reviews. Answering services help landscapers improve customer service, increasing the chances of attracting new customers and securing repeat clients.

4. Generate more leads

If you’re looking to grow your gardening business, an answering service can help you generate more leads. The more calls you can answer, the higher the chance of bringing in new customers.

5. Devote more time to your passion 

Gardeners and landscapers are passionate about what they do. If you’re responsible for handling calls, it can take you away from practical tasks. Experienced receptionists can answer calls for you, enabling you to devote your time to your passion and concentrate on delivering amazing results for your clients.

How do I choose the right answering service as a gardener?

Are you looking for an answering service as a gardener? If so, follow these helpful steps:

  1. Check ratings and customer reviews
  2. Look for services that have experience in working with landscape gardeners
  3. Choose companies that offer the features and services you need
  4. Compare service packages and prices
  5. Get as much information as you can, don’t be afraid to ask questions

VoiceNation offers scalable answering services for landscapers and gardeners, offering efficient, affordable services across the US.

Why VoiceNation?

Answering services for gardeners offer benefits for landscapers and their clients. Gardeners can devote all their time to core jobs without worrying about missing calls and losing customers while clients can take advantage of outstanding customer care and support 24-hours a day. 

If you’re interested in professional gardener’s answering services, contact VoiceNation today to discuss our pricing packages.