Tag: virtual receptionist

May 29, 2020

Even if you’ve only recently started running or growing a small business, you’re probably already more than aware of the sheer volume of incoming calls you’re receiving each and every day. From customer inquiries and essential business contact to unnecessary and irritating spam and robocalls calls, it may seem like there’s no end to the… Continue reading How to use call screening for your business

November 28, 2019

Happy Thanksgiving! Today is a day of friends, family and of thanks. As a business owner, you’re probably enjoying a well-deserved day off work. Good for you! But who is answering your phones while you’re enjoying the holiday? Why it’s important to always answer the phone Answering the phone is critical from two standpoints –… Continue reading Who’s answering your calls this Thanksgiving?

November 25, 2019

Branding is a key business aspect, no matter the industry. Positioning your brand as a leader in your market has a lot to do with customer perception of your company. Communicating your brand is important, whether it’s through signs, advertising, digital content or voicemail greeting. Yes, your voicemail greeting! Be consistent One of the most… Continue reading How Your Voicemail Greeting Enhances Your Brand

November 21, 2019

Whether live or automated, your phone answering service is the only representation of you that potential customers get when you’re unavailable. Consider that this experience could be a consumer’s first and last impression. While automated services may be cheaper, you may find that a live virtual receptionist is better for the progression of your small… Continue reading Expand Your Business with an Answering Service

November 07, 2019

While Small Business Saturday can be extremely hectic, it’s also very exciting. It’s amazing to see small businesses included in the holiday season shopping rush instead of just focusing on the major retailers. If you’re wondering how best to take advantage of this holiday, check out these five tips. 1. Start preparing now! The major… Continue reading Top 5 tips for Small Business Saturday

October 07, 2019

If you’re a big enough business or part of an industry that regularly serves customers, you’re no doubt familiar with the role provided by receptionists. They’re there to handle all the incoming calls and keep your business-customer interactions running smoothly, letting you focus on the important tasks at hand. Therefore, you might assume that a… Continue reading What is a Virtual Receptionist?

October 03, 2019

Statistics show that customer service is incredibly important for businesses. Consumers expect a great customer experience when dealing with businesses, and they are more likely to spend larger amounts of money with a business that they feel values them. One of the best ways to be proactive in retaining customers and bringing in new ones… Continue reading What Are The Ten Tips of Customer Care for Business Success?

September 02, 2019

If you work in the telecommunications industry, you’re likely familiar with the infamous day of the year that’s known as Telephone Tuesday. But while many don’t exactly look forward to this day, there are ways you can turn such a hectic occasion into a boon for your business. Interested? Great! Keep reading to learn more… Continue reading What is Telephone Tuesday?

August 15, 2019

Hold the phone – you’ve missed yet another call. Was it a current customer clarifying your hours for an upcoming holiday? Is it a prospect curious about product customizations? A new industry contact looking to set up lunch? You’ll never know. They didn’t leave a voicemail. But you’re sure left with something – the nagging… Continue reading What Is a Virtual Receptionist?