Moneypenny, a global leader in virtual receptionist and phone answering services, has significantly extended its services in the US by acquiring VoiceNation and Ninja Number. This strategic acquisition aims to enhance Moneypenny’s service offerings and accelerate its growth in the US market.
VoiceNation, an award-winning bilingual telephone answering provider, and Ninja Number, a cutting-edge business phone app offering a virtual phone system for entrepreneurs, were both co-founded by Jay Reeder and Graham Taylor in 2002. Based in Atlanta, Georgia, these companies have built strong reputations for delivering innovative communication solutions to businesses.
In 2018, Moneypenny’s co-founder Ed Reeves introduced investment from ECI Partners to support the company’s ambitious growth plans. This latest acquisition boosts US revenue from 10% of the group total to over 25%. Moneypenny plans to continue its growth trajectory with further acquisitions, driven by the increasing demand for improved customer interaction and operational efficiencies.
VoiceNation has provided quality virtual receptionist services to clients for over 18 years, while Ninja Number offers a virtual phone system that integrates with business owners’ mobile devices, enabling them to manage personal and business communications seamlessly from one device.
Joanna Swash, CEO of Moneypenny, expressed her enthusiasm about the acquisition: “We are delighted to welcome VoiceNation and Ninja Number into the Moneypenny family. Both award-winning, successful brands, which combined will further complement our current offering in the US. Our aim is to be the number one provider in the US for outsourced communications, supporting businesses of all sizes to deliver a great customer experience with every interaction, regardless of channel.”
Jay Reeder, co-founder of VoiceNation and Ninja Number, shared his excitement: “We’re so excited about the opportunities this next phase presents for our business, our team and customers. Working with Moneypenny on this deal has been a pleasure and we appreciate their refreshingly open and honest approach. It’s a great fit, not just with our cutting-edge technology, AI-driven products, and our service offerings, but more importantly with our culture and ethos. Looking after your employees and putting the needs of the customer at the forefront, are key values both businesses really care about.”
The integration of VoiceNation and Ninja Number into Moneypenny is set to enhance the company’s ability to deliver comprehensive communication solutions across various industries in the US. This acquisition marks a significant step towards Moneypenny’s goal of becoming the number one provider of outsourced communications in the US.
To find out more, contact our team on 866.766.5050.