Keep your customers smiling with our Live Answering Service
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Capture every lead
Never miss a business call, knowing we’re securing new opportunities and helping your business grow.
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Impress your customers
Focus on the things only you can do with our live answering service covering all bases.
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Get on with what you do best
Focus on the things only you can do with our live answering service covering all bases.
Find the right live answering service for you
Essential plans
America's best receptionists answering your calls 24/7:
- Call transfer & message takingHave us send calls through to you or take messages - whatever you prefer.
- Scripted responsesGive us scripted responses to work from, so calls are answered the way you want.
- Unlimited caller informationThere is no limit to the amount of information our receptionists can take from your callers.
- Unlimited employee contactsAdd as many employees and call types to your account as you need for us to reference.
- Toll-free or local numberWe provide a toll-free or local number for you to forward your existing business number to.
- Bilingual receptionistsYour callers will experience exceptional service, whether they speak English or Spanish.
Personalized plans
Everything our Essential plans include, with even more amazing features:
- CRM integrationWe drop leads directly into your CRM, so everything’s in one place.
- Appointment schedulingWe schedule appointments directly into your calendar on your behalf.
- Order processingWe process your orders and take payments from your customers.
- Custom form populationProvide us with a link to an existing form and we’ll complete it when instructed.
- Call dispatchingTypically used in urgent or emergency scenarios, we take the necessary information and call you at set intervals until successful.
- On-call managementWe setup a daily/weekly schedule based on which team member is on-call that day, to define where calls are directed.
Get started with our Live Answering Service today
Fill out the contact form for a callback. You can tell us all about your business so we can understand exactly what kind of support you need. Alternatively, call us on 866-766-5050. We look forward to hearing from you!
Real clients. Real reviews.
Here’s what our Live Answering Service offers
America’s best receptionists
Our warm and professional receptionists act as a seamless extension of your team.
Call transfer & message taking
Have us send calls through to you or take messages - whatever you prefer.
Bilingual answering
Your callers will experience exceptional service, whether they speak English or Spanish.
Customized responses
Give us scripted responses to work from, with no limit on the data we capture for you.
CRM integration
We drop leads directly into your CRM, so everything’s in one place.
Appointment scheduling
We schedule appointments directly into your calendar on your behalf.
Online dashboard management
Manage your service, view calls and messages, and more in your portal dashboard.
How our Live Answering Service works
Seamless account support
As a VoiceNation client, having our amazing receptionists answer your calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
Proactive account management
Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
Intuitive mobile app
Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
Powerful portal dashboard
For complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.