Any business can benefit from our professional call answering service. We can provide you with a receptionist to answer your business phone 24/7, an app to receive messages and contact information quickly and easily, and other services such as call forwarding. Our staff are professional, empathetic, and have experience working with a wide variety of businesses.
Businesses That Use VoiceNation Answering Services
Businesses in a wide range of industries have used VoiceNation to their advantage. Some of the most common industries that work with us include:
- Medical
- Legal
- Real Estate
- Digital Marketing
- Mortgage Lenders
- Property Management
- HVAC
- Construction
- Pest Control
Call Forwarding for Businesses
Call forwarding is a great benefit we offer for businesses. An operator will answer an incoming business call for you and then see if you can answer the phone or not. If you are, they’ll transfer the call to you, and we charge no patching fee for that transfer. Other companies attach a hidden fee to their patching service, but not VoiceNation. Once we have transferred the call to you, we will stop counting it as billable minutes.
The Benefits of Call Answering Services for Businesses
There are so many reasons to use VoiceNation. First, we can answer the phone any time, 24/7. But you can also opt to turn our service on and off quickly at any time using our mobile app. Using our call forwarding feature, you only have to receive the calls you want to take; the same goes for your employees. You don’t have to forward all calls to us either. Use these on-call schedule management features in our easy-to-use app.
Businesses thrive with an answering service because you still have a professional on the line to answer customers after hours or when you’re busy with other tasks. Customers who can’t reach an actual human on the other end of a business call get frustrated quickly. Using VoiceNation allows present and potential customers to receive personalized attention to increase their satisfaction and help you bring in more business. We’ve found that our services have increased customer retention for our companies and helped them grow. Using our services means you won’t have to worry about missing another call. Boosting customer retention and satisfaction means increasing profits, so it’s easy to see how VoiceNation services can benefit you and your business.
We can serve a wide variety of clients with bilingual live answering services. If you expect foreign language customers to call, we can help! If you receive orders by phone, we offer order processing services so our receptionists can enter a sale into your system. Let us know your disaster and emergency protocol so we can help you get up and running as soon as possible after the unexpected happens. If you’ve lost power after a natural disaster, we can still answer the phones and serve as a hotline for employees with questions about the protocol.
With easy-to-understand pricing, no hidden fees, and a simple apple, you could get started with VoiceNation today. Contact us now or start a live chat with one of our representatives.