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Live answering is the support you need when your lines are down

Whether it’s a major disaster or a minor crisis, make an answering service part of your plan.

Call answering for disaster recovery and business continuity

Why do I need a disaster recovery plan?

It’s important that your business remains open after a disaster. It could take days or weeks to get your business back up and running. Don’t lose revenue and customers when your lines are down.

Flooding Disaster Live Answering Service - VoiceNation

Why choose VoiceNation?

We are experts at live answering and we’re always open. We have the smartest software that makes sure you never miss a call, even during a disaster. In fact, we have a background in saving businesses thousands when their lines go down.

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How it works

VoiceNation call process1. Instant activation.

No need to wait. We start taking your calls right away.

2. Get your number.

You can publish your number as an emergency contact number to both your employees and your clients.

3. Send us your calls.

Thanks to our smart software, our operators ask the right questions and provide the right info to your callers.

4. We follow your protocol.

You provide us your emergency protocol and our operators are trained specifically in how to handle your calls during a disaster.

5. Download our app.

Stay plugged in with our mobile app. Check your messages and return calls with seamless mobile connectivity.

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What we provide as a disaster recovery answering service

We’re your emergency hotline

If your business is impacted by a natural disaster, you can publish an emergency hotline number for your employees to call. Here they can share status updates and check when they can come back to work.

We’ll answer your calls during outages

If a storm has knocked out power, if you’re having website server issues or a random, unexpected service interruption, we are there to answer your calls. We’ll take your messages and send them to you instantly through text, email and our mobile app. We can process online orders, too, so your business never skips a beat.