How to Set Up a Virtual Receptionist With VoiceNation

If you’ve thought about signing your business up for a virtual receptionist service but are concerned about dealing with a potentially complicated setup process, worry no more! VoiceNation makes setting up and activating your virtual receptionist service simple. There’s no need to get hung up on asking yourself, “How do I set up a virtual receptionist?” Our suite of easy-to-use tools and dedicated team of trained professionals are available every step of the way to help you with any questions or concerns you may have.

How Do I Set Up a Virtual Receptionist?

1. Activate Your Account

The first step in setting up a virtual receptionist service is to sign up with us and select your VoiceNation number. This phone number will be used to forward your calls to us, or you can choose to share it with your customers so they can call it directly.

Then, we will email you an activation wizard to help guide you through the setup process. This is also where you’ll be able to customize your call script to better suit your business needs.

Your account will now be officially activated! Unlike with other answering services, there’s no need to wait around for days to get started. Instant online activation means we can start handling your calls right away.

2. Set Up Your Features

With your account now activated, you can proceed to customize the numerous features your VoiceNation virtual receptionist service provides. This includes setting up call forwarding, managing employee schedules, and more. Our dedicated team of onboarding specialists will be here to walk you through every step of the process. This makes setting up all of your features a smooth and stress-free procedure that ensures that everything is exactly how you want it.

You can also log into your live answering dashboard to further alter your script, check messages, view reports and analytics, and make any necessary changes in real-time.

3. Let Us Handle the Rest

Now that you’ve activated your account and set up your features, we’ll take care of everything else! Our team of expertly trained phone operators will answer your calls and pass along any messages to you instantly through text, email, the VoiceNation app, or your dashboard. If a call is urgent, we’ll forward it right away either to you or to the appropriate member of your staff (whichever you prefer). VoiceNation will also set you up with a dedicated team to oversee your account and make sure everything is working perfectly.

Get Started Today With Your Free Trial

Find out how to set up a virtual receptionist quickly and easily when you sign up for our 7-day free trial. Our free trial includes 24/7 live answering, instant account activation, and basic message-taking features. Best of all, there’s no contract, and you’re free to cancel at any time.

Sign up now and discover for yourself just how much a virtual receptionist service can help your business!