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Virtual Receptionist & call Answering America’s best operators answering calls 24/7 Live Answering Real people supporting your callers After Hours & 24/7 Answering Around-the-clock call support Bilingual Answering Fluent, Spanish-speaking receptionists Order Processing Us progressing your customers’ orders Business Continuity Call support when you need it most
Live Chat Agents combined with leading chat technology
Intake Service Us making calls to your leads & data lists
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Don’t see your sector?

Our expertise goes far beyond these specialist industries.

Simple, transparent pricing

Explore our pricing plans and what is included. We offer a free 7-day trial so you can experience our service firsthand. Not sure what level of support you'll need? Our friendly sales team are here to help. Call us on 866-766-5050 for a no-obligation consultation.

Live Answering
Live Chat

Supercharge your customer communication by covering all bases. Come on board with Live Answering and Live Chat, and you'll receive 20% discount off your monthly chat subscription. Get in touch.

All Live Answering plans include:

  • Instant activation
  • Online dashboard
  • Message delivery by voicemail
  • 24/7 service
  • Mobile app download
  • Bilingual operators
  • No setup fee
  • Custom call scripting
  • Manage on-call schedules
  • Simple order processing
  • Detailed reports
  • No hidden fees
  • Free call transfer
  • Messages sent by email and text
  • Local or toll-free numbers

Want to discuss pricing?

We have lots of options. Call 866-766-5050 or complete this form and we'll get back to you shortly.

FAQs

How much does an answering service cost?

See our answering service plans above and decide which Live Answering pricing is best for your business. If you need to go beyond our 1000 plan, we can customize one that’s suited for your call volume.

How does the free trial work?

The free trial is basic, straight message taking only, for evaluation purposes. Our free trial is for 7 days or 30 minutes, whichever milestone is achieved first. Our live operators will take your calls and collect basic information such as caller’s name, best call back number and time, email address, company name, and what the call is regarding. These messages are delivered to you in real time via email and/or text, and are visible on the dashboard and mobile app. You will have complete and total transparency and visibility of every aspect of your account in the dashboard, including how many minutes you've used, your call statistics and more.

What is your billing policy?

You can read our full billing policy here.

What if I go over my minutes?

If you go over your allotted monthly minutes, there will be an additional minute charge, which varies per plan. When it comes to answering service pricing comparisons, VoiceNation exceeds expectations.

Can I use my existing phone number?

Yes. You can forward your existing number to us at any time, and we’ll start answering your calls. Or you can port your number from your existing carrier and VoiceNation can host it for you.

Why do I need a designated VoiceNation number?

You need this number for forwarding your calls to your new Live Answering Service! You can also publish this number as your business number.

How long does it take to get set up? Will I be notified when you start taking my calls?

We can start taking your calls as soon as you sign up. The rest of your account setup, such as custom scripting, takes a mere 24 hours to process.

Can you transfer calls to my cell phone or home phone?

We can transfer calls to any U.S. number. We can transfer to multiple numbers, too.

How do I check my usage?

You can see how many minutes you’ve used within the monthly bill period by checking the mobile app or online dashboard.